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We’re looking for a positive and professional hotel front desk agents to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Various shifts available, will work around student schedules.
1st Shift 7A to 3P / 2nd Shift 3P - 11P / 3rd Shift 11P - 7A
Specific Expectations:
The primary purpose of this position is to maintain excellence as the first point of contact for each guest and maintain extraordinary customer service. Guest Service Agent’s are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. GSA’s play an integral role in the ongoing relationships being built with every guest that visits the property. First impressions are a lasting impression! Your friendly and outgoing nature, as well as your flair for detail and outside-the-box thinking, will guarantee every guest you personally interact with will remember their experience and want to return. GSA’s must possess a positive personality as we strive to build the best team for this hotel. GSA’s must have the ability to multi-task, be detailed oriented, and be able to problem solve in order to effectively deal with internal and external customers. Lastly, your smile and attitude are infectious, so it is expected that when you walk through the door you are able to maintain a high degree of professionalism for each guest and the entire team
Job Duties:
Job Types: Full-time, Part-time
Pay: $10.50 - $12.00 per hour
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time | Part Time
Accommodations
$25k-33k (estimate)
04/07/2023
06/12/2024
nightstarlodging.com
Dillsboro, NC
<25
Accommodations
The job skills required for Hotel Front Desk Agent include Customer Service, Guest Service, Housekeeping, Laundry, Confidentiality, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
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They are ready to greet with a smile and offer necessary assistance to hotel guests.
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They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
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The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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Ability to work varying schedules to reflect the business needs of the hotel.
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Step 3: View the best colleges and universities for Hotel Front Desk Agent.