ERP System Specialist- Dynamics 365 Business Central

$110k base compensation

Full benefits package

Hybrid outside of Philadelphia, PA

Job Description: As a pivotal figure within the organization, the Microsoft ERP and CRM Specialist is instrumental in tailoring Dynamics 365 applications to match the company's operational needs and protocols. This role involves seamless integration of Microsoft Dynamics with other business systems to ensure consistent data flow.

Responsibilities:

* Lead the deployment and customization of Microsoft Dynamics 365 CRM and ERP solutions to address organizational requirements.

* Offer guidance and training to users for maximizing application efficiency.

* Develop Standard Operating Procedures (SOP) to facilitate system utilization.

* Execute regular system upkeep and implement updates as necessary.

* Devise and execute strategies for data migration if required.

* Uphold data accuracy, integrity, and security within the Microsoft Dynamics environment.

* Assist in resolving help desk queries effectively.

Skills and Qualifications:

* Thorough grasp of CRM and ERP workflows and processes.

* Familiarity with order processing, inventory management, and asset valuation procedures.

* Proficiency in customizing, configuring, and developing within the Microsoft Dynamics framework.

* Strong problem-solving abilities and adeptness in troubleshooting.

* Effective time management, prioritization skills, and adherence to deadlines.

* Familiarity with company offerings and services.

* Excellent communication skills, both written and verbal.

License/Certification:

* Possession of Microsoft Dynamics certifications is advantageous.

Technical Proficiency:

* Demonstrated expertise as a Microsoft Dynamics Specialist, encompassing Dynamics 365 CRM and ERP.

* Knowledge of online commercial platforms and customer portals is a bonus.

Education and Experience:

* Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.

* Previous involvement in Finance or Operations implementations is preferred.