SUMMARY

The Floral Manager manages department operations including but not limited to maximizing gross margins, promoting sales, controlling inventory and expenses. The Floral Manager’s responsibilities cover the overall operation and success of the floral department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides amazing customer service
• Knows seasonality and care of plant and flowers
• Designs floral arrangements
• Quality assurance checks of department
• Proper handling and rotation of product
• Responsible for budgeted sales, gross profit, labor and CTO.
• Trains and develops floral team
• Promotes and supports established programs
• Day to day operational procedures to ensure stock level, inventory, and cleanliness
• Communicates with and receive product from approved vendors
• Promotes sales
• Follows all store and department policies and procedures
• Enforces safety policies and procedures; is a safety role model
• Other duties as assigned by supervisor

KEY ATTRIBUTES

• Passion for the product
• Leadership skills
• Creative/Design Skill
• Friendly
• The ability to prioritize and multi task
• Communication Skills
• Detail Oriented
• Ability to work in a fast paced environment
• Problem solving skills
• Adaptability

SUPERVISORY RESPONSIBILITIES

• Directly supervises a varied number of Associates in the Front End. 
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training Associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining Associates; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);
• One to three months related experience and/or training;
• Or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Write routine reports and correspondence. 
• Speak effectively before groups of customers or Associates of organization.

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication, percentages and sales per associate hour)

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Driver’s License if making deliveries

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Design Knives
• Apron
• Gloves
• Scissors
• Uniform per store policy

PHYSICAL DEMANDS 

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Smell
• Communicate with associates and customers
• Lift and/or move up to 10 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Overhead lifting
• Lift and/or move up to 25 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb
• Balance
• Stoop
• Kneel
• Crouch
• Crawl
• Lift and/or move up to 50 pounds

Vision

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT 

Occasionally

• Fumes or airborne particles
• Outdoor weather conditions (Only if making deliveries)

Noise Level

• Moderate 

 **Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location