This position is responsible for managing the daily activities of the Billing Operations team to ensure the accurate and timely billing of customer accounts. This role involves supervising staff, managing workflows, and implementing processes to enhance efficiency and customer satisfaction. The Billing Operations Supervisor will collaborate with various departments, including IT, customer service, credit/collections and regulatory teams, to resol...
Job Summary. In this role, the incumbent is responsible for the analytical tracking and reporting processes that support our Strategic Miscellaneous and Billing Services, including Municipalities/Government accounts. The position involves a blend of customer service, data analysis, and reporting. The incumbent will address department and business partners needs and problems professionally and efficiently, while also ensuring the accuracy and effe...
Operations Mechanic. The primary function of this role is to provide safe, reliable, cost effective service for customers, and stakeholders. To ensure adherence to compliance related tasks, provide good customer service. This position requires the ability to respond to gas leak emergency orders, investigate, identify, resolve, mitigate, or process for resolution. Part of that task requires being the first responder to incidents and working with e...
