Department: Patient Care Technician
Address: 1611 NW 12 Ave, Miami, FL 33136
Shift Details: Full-Time, Day Shift 9AM - 9PM, Rotating Weekends
Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine. Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do .
Position Summary:
Hospital Unit Secretary facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions.
Duties & Responsibilities:
• Prepares & maintains medical record: all pages are labeled.
• Places all forms, clinical reports & returning diagnostic studies accurately and timely. Copies appropriate sections as needed.
• Thins & breaks down charts. Thinned charts are either sent to medical records or transferred with the patient to another area of care as appropriate.
• Flags unsigned forms for signature, date, time. Follows up to ensure completion.
• Performs document scanning into electronic documentation management.
• Maintains and updates bed tracking system to accurately reflect patient status in a timely manner.
• Transfers and discharges patients in computer system. Updates unit census per entity standard.
• Enters patient or unit charges. Ensures computer census accuracy at the beginning, with transfers and end of each shift.
• Computer Physician Order Management responsibilities: Print forms. For consults, documents: telephone called, date, time and the name of person spoken to.
• Verifies active diet orders with RN. Ensures accuracy of patient status, i. e. observation, inpatient, telemetry, etc. Unit Operation: Assists nurse with patient's requests as needed.
• Assists in transport of patients, supplies and specimens.
• Assist in the delivery of meal trays, nourishments and in the completion of the menus when applicable.
• Obtains updated OR schedule daily.
• Maintains cleanliness of unit and nurse station.
• Serves as a frontline ambassador. Greets all visitors to unit. Assists with discharge and transfer of patients as needed.
• Answers patient call system and telephones. Delivers message to the appropriate person.
• Maintains a working knowledge of printers and other clerical equipment used to perform job. Reports malfunctioning/tags broken equipment. Tracks equipment per unit/entity standard.
• Assists with materials management, including ordering supplies, forms, floor stock, etc. Orients new employees to the job. Assist in collection and storage of patient belongings.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned.
Qualifications
Experience:
• Generally requires 0 to 3 years of related experience.
Education:
• High School diploma is required.
License Certification:
American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.