Job Title : Sales Associate

Location : West Hollywood, 90036

Reports to : Director of Retail

Our Mission

Nickey Kehoe is committed to building a category-defining and enduring company and culture. We believe in creating a sanctuary from chaos in spaces that are grounding and that we have a responsibility for beauty in the world.

Our Values

We believe in the necessity and value of a diverse and inclusive work environment, where employees are celebrated for their unique perspectives and our differences are seen as an opportunity to learn and grow.

We aspire to build a team of long-tenured, successful employees who love what they do. They work hard, are passionate about the company and their role, are enthusiastic collaborators with teammates, have high personal standards for excellence and accomplish important work.

As an Equal Opportunity Employer, it is our highest priority that no employee or applicant is discriminated against on the basis of race, color, gender, national origin, sexual orientation, gender identity or expression, citizenship, veteran status or any other characteristics protected by law.

POSITION SUMMARY :

Greet and assist clients with focused attention to creating an A hospitality experience that is consistent with the Nickey Kehoe mission.

Encourage client engagement with merchandise while providing outstanding customer service. Always share the stories of our makers and artists and our NK Collection point of view with clients and swiftly reply to client inquiries over email.

You will facilitate sales by using our POS system and assist with order processing and tracking as needed. Be of service, be nimble, flexible, courteous and conscientious in your work and able to transition easily from one task to another.

Act as a liaison across shop floors, stock rooms, executive offices and deliveries.

ROLE RESPONSIBILITIES :

• Support managers and sales associates / coverage of sales floor
• Assist with sales / customer interaction
• Restock merchandise as necessary
• Organization of hold and sold shelves
• Replenish packaging supplies
• General showroom maintenance
• Packing and unpacking customer memos
• Work closely with back of house to ensure stock is organized and showroom is fully stocked
• Respond to general email inquiries
• Manage customer wishlist

QUALIFICATIONS AND KEY ATTRIBUTES :

• High end customer service experience
• Excellent communication skills both verbal and written
• Graceful under pressure
• Ability to multitask and prioritize
• Prompt and punctual
• Helpful energy and highly self motivated, with an eagerness to learn and grow
• Familiarity with PC platforms and strong basic computer skills
• Capable and driven to quickly learn new technologies and continually upgrade current skillset
• Ability to pivot between departments as needed
• Flexible and positive attitude; able to work independently and within teams; reliable

Upon request and consistent with applicable laws, Nickey Kehoe will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

If interested in applying, please send your resume and a brief introduction to devin@nickeykehoe.com.

Last updated : 2024-05-20