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Summary:
Reporting to the Manager, IT Services, the Field Support Specialist I is responsible for providing comprehensive and progressive Tier 1 & 2 level support for all company standard desktop hardware, software, network and peripherals under supervision which includes but is not limited to installation, upgrades, problem diagnosis and resolution, helpdesk support and training of new products or services. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual also ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners.
The incumbent will also provide remote support to other locations as well as remote technical support for work from home/hybrid staff. Travel when needed for onsite support and hands on troubleshooting when required.
Duties & Responsibilities:
System Administrators Support and Assistance:
Operations and Support
Maintenance
Qualifications:
Full Time
Wholesale
$89k-111k (estimate)
04/28/2024
06/26/2024
nftinc.com
GOLDEN, CO
50 - 100
Private
FREDERICK WILSON
$10M - $50M
Wholesale
The job skills required for IT Field Support Specialist include Troubleshooting, Technical Support, Operating System, Installation, Computer Science, Cisco, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Field Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Field Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Field Support Specialist positions, which can be used as a reference in future career path planning. As an IT Field Support Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Field Support Specialist. You can explore the career advancement for an IT Field Support Specialist below and select your interested title to get hiring information.