WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350 of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day for our Lifestyle Directors…

As an NFC Amenity Lifestyle Director, you get to work at some of the most exclusive addresses in the area, where you will create epic lifestyle experiences to delight or residents and guests. Our Lifestyle Directors’ are energetic, fun and fully dedicated to making life extraordinary for our communities.

Ultimately, your priority is to ensure that our residents and guests receive an exceptional, memorable experience from the moment they arrive at our amenities to the time they leave.

Here are just a few other responsibilities you will have throughout your day:

• Support the Event Manager with monthly events, ranging from intimate gatherings to large-scale extravaganzas.
• Ensure compliance of all Department of Health regulations for the pool and spa.
• Coordinate with vendors, partners, and suppliers to ensure the highest quality service and products.
• Ensure a smooth operation and service experience by effectively communicating with each of your team members, management, and guests.
• Ensure exceptional customer experiences by maintaining high service standards.
• Recruit, train, and supervise staff
• High-five your team when they're awesome and give them a hand when they need it.
• Manage the approved budget, including revenue and expense tracking for financial success.
• Make sure the facilities are clean, tidy, cozy, and always show-ready.
• Manage inventory, order supplies, and oversee maintenance.
• Ensure compliance with health and safety regulations.
• Team up with the marketing department to design and implement monthly promotions, newsletters and calendar of events.
• Stay updated on industry trends.
• Monitor service quality and make adjustments as necessary.
• Answer phone calls and respond to emails promptly, providing information about our services, programming, and other inquiries.
• Address guests concerns or issues in a professional and courteous manner.
• Look sharp in your supplied uniform.
• Enjoy interacting with the guests and residents.

We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must!

The salary for this position is $55,000 to $60,000, plus bonus potential.

Valid CPO certifications (Certified Pool Operator) are preferred.

Lifeguard/CPR certifications preferred.

Prior experience in pool management, fitness center management and/or residential lifestyle properties is preferred.

Check out our website at nfcam.com and join our Social Networks:

https://www.instagram.com/nfcamenitymanagement/?hl=en

https://www.facebook.com/pg/NFC-Amenity-Management-1720447584877743/posts/?ref=page_internal

https://www.linkedin.com/company/nfc-amenity-management

Benefits

• Weekly Pay!
• Medical, Dental, and Vision Coverage
• Generous Paid Time Off, available on your first day.
• Career Development: Our Front Desk Associate has proven to be the first step into a career in hospitality and amenity management, leading to roles such as LEAD, Manager, Project or Area Director. We also have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income

**Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.*