Client Relations Representative - Sacramento, CA

Compensation: $22 - $24 per hour

New graduates are welcome to apply!

The Perks:

• Comprehensive health, dental, and vision benefits

• Generous paid leave so you can recharge

• Development opportunities to help you grow

• Collaborative, supportive workplace with a community vibe

Client-highlighted qualifications - Virtual communication skills are a must - agility in navigating Google Meet or Zoom indicates you’re a fit! You must be comfortable speaking with and meeting clients in a professional atmosphere. And you must love to craft polite, diplomatic, and supportive emails.

About the Job:

Unleash your potential as a client relations rockstar! We're seeking a people-person extraordinaire to join our fun and dynamic digital marketing team! If you thrive on building relationships, solving problems, and delivering excellence, this is the opportunity for you. We need a client relations guru who will be our clients’ best friend and fiercest advocate. Get ready to shine in virtual meetings and make your mark!

We’re a company of high-achieving marketing professionals teaming up to make a difference in global business and our local communities. Passionate about service quality, exceeding expectations, and continuous improvement, we deliver the marketing that builds a buzz.

Duties and Responsibilities: 

• Build strong, optimistic relationships by deeply understanding client needs and going above and beyond

• Stay ahead of the curve by researching and analyzing the competition

• Master multi-tasking by seamlessly juggling client requests, questions, and workflows

• Provide exceptional customer service that leaves clients raving

• Collaborate with team leads to ensure flawless execution and on-time deliveries

• Diligently maintain client data and project management systems

• Navigate multiple, fast-paced projects with ease and agility

• Continuously innovate by recommending process improvements

• Drive growth by nurturing existing client relationships

Qualifications:

• At least 2 years of experience working in a business-to-business customer service or administrative capacity preferred

• At least 2 years of experience in a marketing-related role preferred

• Energy, optimism, and a drive to succeed in our fast-paced environment

• A keen eye for detail and strong organizational skills

• Outstanding research, prioritization, and time management abilities

• Flexibility to adapt and thrive amid changing priorities

• Creativity and problem-solving talent to tackle any challenge

• Proficiency in virtual meeting platforms

• Excellent verbal/written communication skills to convey complex ideas clearly

• Experience with ClickUp, Google Suite, and HubSpot is a huge plus

• Ability to work on-site at our vibrant Sacramento, CA office

Benefits:

• Dental

• Vision

• Medical

• 401k

• Paid Leave

• Others