Job Description
PURPOSE:
We are looking for an IDeaS G3 RMS Configuration and Rollout Coordinator to help the client rollout the new platform.
POSITION RESPONSIBILITIES:
The RM System Configuration and Rollout Coordinator provides a critical role of facilitating the regional/corporate teams' successful migration to Client's new Revenue Management platform within the context of its broader revenue ecosystem. This position will be responsible for several aspects of system implementation, system maintenance, and user profile configuration and provisioning. Specifically, this role ensures that all requisite conditions for migration have been completed, including configuration in the new Revenue Management system, coordination of completion of corresponding configuration changes in related systems, including the Rate Management Tool, the Central Reservation System, the Sales System, and the Property Management System.
This role will work closely with the Global Revenue Management Training and Operations team, as well as the Global Revenue Management Systems Support team.
To be successful in this role, the ideal candidate will have demonstrated experience in many of several areas: an end-to-end understanding of Client's systems and the periphery systems that influence them; Opera PMS, Ideas G3 RMS, Excel macros and tools; large scale HR employee systems; and complex scheduling constraints. Other preferred experience includes scripting repetitive tasks.
EXPERIENCE AND QUALIFICATIONS:
•IDeaS G3 RMS experience preferred
•Minimum of 2 years of experience in coordinator level position in hotel industry revenue management and/or revenue management systems discipline
•Minimum of 2 years involved in a dynamic team environment
•Minimum of 3 years' experience in Microsoft Office suite of applications and related data management system
•Effective, efficient, and diplomatic in working remotely
•Effective working in an environment of detailed reporting and task tracking
•Support of, or advanced usage levels of Client's systems: PRIO, Ideas, Reserve, RMT, Opera
•Coordination of implementation check lists to assist and guide hotels through pre, mid, and post implementation
•Technically skilled in the Microsoft Office suite of applications including Excel, Word, Access, PowerPoint and Outlook
•Ability and willingness to operate in a fast-paced, complex system/corporate environment
•Must be able to sit at a desk for up to 8 hours per day. Walking and standing are required for the remainder of the workday.
•Travel may be required but no more than 20% of the time based on needs.
•Requires understanding of revenue management systems and implementation of processes
•Ability to develop and deliver implementation processes and checklists
•Ability to manage group and interpersonal conflict situations effectively
EDUCATION:
Bachelor's Degree required. Degree in Hotel Management or related field preferred.