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Nextpoint is a pioneer in Legal Tech and a market leader in cloud-based eDiscovery and trial solutions for law firms, corporations, and government agencies. Our platform helps attorneys manage large data sets, identify relevant information, and organize the evidence to build compelling arguments to support their clients' interests. The legal industry is undergoing an exciting transformation as new technologies redefine how law firms operate and serve their clients. Nextpoint is leading the way with innovative solutions that meet the needs of this dynamic market.
At Nextpoint, we’re passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower our users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand our customer deployments, we are currently seeking an experienced SRE to deliver insights from massive scale data in real time. Specifically, we are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.
Objectives of this role
Run the production environment by monitoring availability and taking a holistic view of system health
Build software and systems to manage platform infrastructure and applications
Improve reliability, quality, and time-to-market of our suite of software solutions
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
Provide primary operational support and engineering for multiple large distributed software applications
Enable CI and CD through development of appropriate tools and infrastructure
Participate in technical discussions, provides insights based upon past experience and implements the best solutions
Work across application stack to move software to production, as needed
Develop monitoring solutions to alert the team of potential issues
Develop self-service solutions to help increase productivity and reduce unnecessary roadblocks
Ensure the scalability of the existing environment
Help resolve technical issues in production and other environments which are critical to business needs
Responsibilities of this position include
Gather and analyze metrics from both operating systems and applications to assist in performance tuning, and fault finding
Partner with development teams to improve services through rigorous testing and release procedures
Participate in system design consulting, platform management, capacity planning, and cost analysis
Create sustainable systems and services through automation and uplifts
Balance feature development speed and reliability with well-defined service level objectives
Qualifications and required attributes
Bachelor’s degree in computer science or other highly technical, scientific discipline
Self-driven and takes ownership very seriously
A mindset for automation
3 years’ experience of engineering, architecting, or supporting AWS solutions
3 years of experience supporting production web applications is a must; production support of SaaS is a big plus
3 years with Ruby or Python; extra credit for Ruby on Rails
Ability to program (structured and OO) with one or more high level languages such as Python, Java, C/C , Ruby, and JavaScript
A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
Nextpoint has adopted a mandatory COVID-19 vaccine policy to safeguard the health and well-being of employees and their families, customers and the community. An exemption may be requested on the basis of a qualifying medical condition, or for religious beliefs, and the company will engage in an interactive process to identify possible reasonable accommodations
All applicants must be legally authorized to work in the United States without sponsorship and work at our Chicago Office some of the time.
What's in it for you?
Generous, flexible PTO and family leave
Flexible work schedules—we trust you to know what will make yourself most productive
Generous professional development policy that includes funds earmarked for each employee's discretionary professional growth
Annual professional development stipend
Excellent health coverage for team members and their families
Supportive work environment and with senior management who is focused on professional growth for every staff member
Annual remote work stipend
Company events that highlight our team's passions and hobbies
Competitive compensation with a combination of base and incentives
The ability to invest in your future and ours via a competitive equity package providing ownership in the company
The ability to build and shape the entire technology organization of a rapidly growing, disruptive startup
The chance to change the justice system of our society
401k plan & match
Free in-office lunch every day and a stocked kitchen and bar!
And more!
Our Culture
We have earned a place on the list of "50 BEST SMALL COMPANIES TO WORK FOR IN CHICAGO 2022"!
We seek out colleagues who are interested in working with high-performing professionals, developing their own professional skills, and seeing the impact of their contributions to our company. We are relentlessly team-focused and customer-centric. Working at Nextpoint is an entrepreneurial adventure. Projects move fast and plans change frequently as we navigate opportunities and meet the needs of our clients. We take pride in having a friendly, open office life that is relaxed and honest. We enjoy spending time with one another in the office as well as outside of work. We are problem solvers, simplifiers, and challenge seekers, but above all we strive for a happy workplace and satisfied clients. We enjoy working on impacting the legal justice system and thinking about how legal, regulatory, and government processes will evolve to address emerging technology and how the technologies we develop impact under-served and vulnerable communities as well as the environment.
Feel free to check out our reviews on Glassdoor, G2, and Capterra!
Hybrid Scheduling
A candidate looking for a Hybrid schedule in the city of Chicago is strongly preferred. Nextpoint headquarters in Chicago, IL with co-working spaces in Madison, WI, San Francisco, CA, and Bangalore, India. The company operates on a hybrid model, with different in-office expectations depending on the role and department. We are flexible and believe that individuals should be able to work in the style and manner that best suits their strengths, life situation, geographic location, and the role and responsibility of the position.
Equal Opportunity Employer
Nextpoint is an equal opportunity employer. We strive to foster a diverse workplace, actively seeking to recruit, retain and promote people of color and LBGTQ candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you are interested in our company we encourage you to apply even if you do not see an applicable job description, as we are growing fast and are always on the lookout for high performing, curious, entrepreneurial-minded individuals to join our team!
Mandatory Covid Vaccine Policy
Nextpoint has adopted a mandatory COVID-19 vaccine policy to safeguard the health and well-being of employees and their families, customers, and the community. An exemption may be requested on the basis of a qualifying medical condition, or for religious beliefs, and the company will engage in an interactive process to identify possible reasonable accommodations.
Full Time
Software & Cloud Computing
$97k-113k (estimate)
11/30/2022
08/27/2023
nextpoint.com
LAKEVIEW, IL
50 - 100
2001
RAKESH MADHAVA
$5M - $10M
Software & Cloud Computing
The job skills required for Site Reliability Engineer (Hybrid in Chicago) include Futures, Insight, Python, Scheduling, Team Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Site Reliability Engineer (Hybrid in Chicago). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Site Reliability Engineer (Hybrid in Chicago). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Site Reliability Engineer (Hybrid in Chicago) positions, which can be used as a reference in future career path planning. As a Site Reliability Engineer (Hybrid in Chicago), it can be promoted into senior positions as a Corrosion Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Site Reliability Engineer (Hybrid in Chicago). You can explore the career advancement for a Site Reliability Engineer (Hybrid in Chicago) below and select your interested title to get hiring information.
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Similarly to the point above, a site reliability engineer can expect to spend time fixing support escalation cases.
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More times than not, site reliability engineers will need to take on-call responsibilities.
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Focuses on the reliability of behind-the-scenes systems that help make other teams' jobs more efficient.
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Site reliability engineers may have to spend a considerable amount of time fixing cases related to support escalation.
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The objective was to ensure service reliability and availability within operations management.
12/28/2021: Lima, OH
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