NextMed is recruiting a customer-centric self-starter Service Planner for our BioMedical Field Services team. Our Field Service Technicians provide premium services to our medical equipment to deliver excellent patient care. We offer competitive pay and benefits.
The Service Planner/Coordinator is responsible for coordinating resources to support the maintenance and repair process for our UpTime Biomedical Field Service team. The Planner supports the full-cycle repair process to ensure the flow and completion of work orders (jobs), supplies and equipment, document control, and customer service support.
Responsibilities include:

• Communicates the repair process to all parties involved; coordinates the dispatching of resources to meet demands of preventative maintenance cycles and emergency repairs.
• Maintains consistent stock of inventory, ordering new stock up to the pre-authorized limit as inventory dwindles. Assesses inventory reports and order patterns to identify items in need of automatic, recurring delivery. Maintains accurate daily records of goods received and shipments made; ensures proper, accurate records are maintained.
• Plans repair jobs through various technicians and vendors. Uses prescribed systems and work processes to track and document all repairs and requests for repairs.
• Monitors and manages work orders daily; use company systems to generate reports and analyze data to identify opportunities to improve company performance.
• Improve and update all preventive, and predictive maintenance activities, routines, and frequencies for all machines, making sure every piece of equipment has a preventive maintenance routine.
• Maintains department documents including but not limited to current versions of checklists, standard operating procedures, team contact lists, and training materials.