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CUSTOMER SERVICE COORDINATOR
NextCar Frederick, MD
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$40k-50k (estimate)
Full Time 1 Week Ago
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NextCar is Hiring a CUSTOMER SERVICE COORDINATOR Near Frederick, MD

Job Description

Job Description
Description:

NextCar is currently hiring full-time Customer Service Coordinators (CSC)!

Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for people who are self-starters, enthusiastic, and most importantly people who love the car rental business and the opportunities that come with it. Applicants must have experience in Sales, Goal Setting, Customer Service, Problem Resolution, and Forecasting. If you enjoy working with people, have the drive and experience, this career is for you! We offer a generous hourly pay, monthly bonus and benefits package.

BENEFITS:

  • Competitive Compensation / Direct Deposit / 401 (K)
  • EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
  • Medical / Dental / Disability / Life Insurance
  • Flexible Spending Accounts
  • Medical Spending and Dependent Care Reimbursement Accounts
  • Flexible Schedule
  • Paid Holidays / Paid Time Off / Bereavement Leave
  • Formal On-the-Job Training Program
  • Credit Union Membership

RESPONSIBILITIES:

  • Clean exterior and interior of vehicle according to service delivery standards.
  • Complete rental transactions and agreements for customers following established guidelines and procedures.
  • Sell company programs and services to customers in an effort to maximize sales opportunities and meet sales goals set by management.
  • Review completed contracts with customers to verify accuracy of information.
  • Perform other duties and projects as assigned.

REQUIREMENTS:

  • The ability to perform basic arithmetic calculations manually or by utilizing a calculator.
  • Ability to work effectively in a team environment.
  • Possession of a valid driver's license and maintenance of an acceptable driving record is required.
  • A high school diploma or equivalent is required.
  • Prior sales experience is required.

Equal Opportunity Employer. Apply now to submit your resume. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license.

Requirements:

Job Summary

JOB TYPE

Full Time

SALARY

$40k-50k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

06/15/2024

WEBSITE

nextcarrental.com

HEADQUARTERS

ROCKVILLE, MD

SIZE

100 - 200

FOUNDED

1983

CEO

TONY NOVAC

REVENUE

$5M - $10M

INDUSTRY

Consumer Services

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About NextCar

Nextcar is an automotive company based out of 13705 Jefferson Davis Hwy, Woodbridge, Virginia, United States.

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The following is the career advancement route for CUSTOMER SERVICE COORDINATOR positions, which can be used as a reference in future career path planning. As a CUSTOMER SERVICE COORDINATOR, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SERVICE COORDINATOR. You can explore the career advancement for a CUSTOMER SERVICE COORDINATOR below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Coordinator job description and responsibilities

Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.

01/06/2022: Las Cruces, NM

The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.

02/22/2022: Amarillo, TX

The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.

02/13/2022: Kingsport, TN

Deliver excellent customer service and lead by example.

01/09/2022: Baton Rouge, LA

Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.

02/25/2022: Harlingen, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Coordinator jobs

A passionate customer service advocate with strong critical thinking skills.

01/23/2022: Rochester, MN

CS coordinator may also provide the clients with product and service knowledge.

12/21/2021: Scranton, PA

The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.

03/15/2022: Akron, OH

The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.

03/02/2022: Albuquerque, NM

As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.

01/08/2022: Cedar Falls, IA

Step 3: View the best colleges and universities for Customer Service Coordinator.

Butler University
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