Nextant is looking for a driven Usability Researcher 2 to join our client team. As a UX Researcher 2 in the Data Cloud Studio you will work closely with senior members on the team and become an expert in the motivations, workflows, and habits of data professionals and bring that expertise to the strategy, design, and growth of the many products and services in the cloud data suite. The UX Research team takes a multi-methods approach, combining expertise and creativity with both quantitative and qualitative methods combined with big data analysis to identify emerging patterns and usage and uncover user insights, unarticulated needs, and new product/service opportunities and priorities.

Please submit your portfolio

Job Responsibilities:

• Collaborate with a high-performing UX Research team with expertise in all types of research including qualitative, survey, usability, metrics, plus partnering with big data experts for analyses of behavioral data.
• Foster relationships with PM and design teams throughout the Data Organization so you stay close to our stakeholders and their challenges.
• Conduct a mixture of qualitative and quantitative research activities to inform product design, including but not limited to ethnographic explorations, usability studies, heuristic evaluations, interviews, contextual inquiry, surveys, user journey maps, benchmarks or any method that answers the most important research questions.
• Snap to organization-wide priorities and success criteria to design and execute on a research program that meets the organization’s needs.

Requirements:

• Bachelor's degree in marketing or equivalent training required.
• 3 years of experience conducting UX research in technical domains.
• Ability to quickly and effectively analyze research data and present rich findings simply and clearly to influence product design and direction.
• Passion for learning new technologies and understanding the needs of users across a wide range of technical abilities.
• Growing communication and project management skills.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• Advanced degree in Social Science or Human-Computer Interaction with an undergraduate in a technical field.
• Demonstrated ability to impact and influence business decisions across boundaries, often in ambiguous situations.
• Proven storytelling and communication skills across leadership, engineering teams, designers, customers, and partners.
• Strong leadership skills to deliver projects and customer insights within and across product teams that resulted in robust product impact.
• Ability to plan research against business needs.
• Experience conducting research globally and working with global stakeholders.
• Knowledge of Microsoft’s customer privacy policies and tools.
• Experience working with data governance or data catalog products is a plus.
• Forecast and track marketing and sales trends, analyzing collected data.
• Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
• Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.
• Gather data on competitors and analyze their prices, sales, and methods of marketing and distribution.
• Measure the effectiveness of marketing, advertising, and communications programs and strategies.

Benefits:

• Computer and workstation
• Health Plan
• 15 PTO days per year (accrued)
• Major US holidays
• Parental Leave
• 401K

Duration:Estimate start date: ASAP

Estimate end date: 09/30/2024

The contract renewal timeline is subject to fluctuations based on client budget considerations and candidate performance, thus the exact duration remains indefinite.

Remote Position

Pay Rate:

The annual salary range for this position is 99,000.00 - $109,000.00 in Washington State. Please note that the salary range is a general guideline. Nextant considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/ training, key skills, and other market and business considerations when extending an offer. 

Please note: Candidate must be in Washington.

We look forward to reviewing your application!