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Job Description
Next Step Treatment Center is an outpatient behavioral health organization with locations in Baltimore City and Prince George’s County. Next Step provides comprehensive behavioral healthcare to include outpatient clinics, residential homes and shelter housing for those experiencing mental health and substance use disorders.
Next Step is seeking to recruit a Front Desk/Admin Assistant position for its Outpatient Mental Health Clinic located in Baltimore, MD. This position is Full Time and includes excellent benefits. Hours would be Mon-Fri from 8:00am - 4:30pm. This position is an integral part of the clinic as a representative of Next Step for patients and external agencies who contact Next Step. We are looking for a positive, good communicator, who can work well under stressful situations. Strong customer service skills are a must!
Position scope would include answering phones, scheduling clients, checking clients in and acting as a liaison between clients and the clinical team. This position also assists clients with the completion of paperwork, applies/maintains for benefits for clients in need, data entry, filing, sourcing external agencies for resources, reviewing clinical documentation for compliance, auditing files, and auditing billing.
Requirements:
Preferences
Able to communicate in a professional manner. Experienced with the mental health, social services, or healthcare field. Salary is based on experience and degree/certificates and negotiable at hire.
Equal Opportunity Employer
Job Type: Full-time
Full Time
$36k-46k (estimate)
04/27/2024
05/16/2024
The following is the career advancement route for Administrative Assistant/Front Desk positions, which can be used as a reference in future career path planning. As an Administrative Assistant/Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Administrative Assistant/Front Desk. You can explore the career advancement for an Administrative Assistant/Front Desk below and select your interested title to get hiring information.