Next Generation Staffing is looking for aSpa Conciergeto join this gorgeous Atlanta property!

Located in one of Atlanta's most prestigious neighborhoods, this 42-story tower has over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.

A Spa Concierge is always working on behalf of our Guests and working with other Team Members. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist guests and clients in an appropriate and timely manner
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
• Ensure client experience is proficient including bookings, payments, and consultation cards
• Experienced in Microsoft Office Suite, Spa Soft and able to compose and send emails to guests, members and clients.
• Adhere to cash handling procedures
• Interact and communicate effectively with guests, members, team members, and management team
• To be an effective sales person by up-selling with latest departmental incentives
• Report accidents, maintenance issues, or other incidents
• Ensure compliance with all health and safety regulations
• Specifically, you will be responsible for performing the following tasks to the highest standards:
• Assist guests and clients in an appropriate and timely manner
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
•  Ensure client experience is proficient including bookings, payments, and consultation cards
•  Experienced in Microsoft Office Suite, Spa Soft and able to compose and send emails to guests, members and clients.
• Adhere to cash handling procedures
• Interact and communicate effectively with guests, members, team members, and management team
• To be an effective sales person by up-selling with latest departmental incentives
• Report accidents, maintenance issues, or other incidents
• Ensure compliance with all health and safety regulations
• Specifically, you will be responsible for performing the following tasks to the highest standards:
• Assist guests and clients in an appropriate and timely manner
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
• Ensure client experience is proficient including bookings, payments, and consultation cards
• Experienced in Microsoft Office Suite, Spa Soft and able to compose and send emails to guests, members and clients.
• Adhere to cash handling procedures
•  Interact and communicate effectively with guests, members, team members, and management team
• To be an effective sales person by up-selling with latest departmental incentives
•  Report accidents, maintenance issues, or other incidents
•  Ensure compliance with all health and safety regulations