Our client, a luxury hotel is currently seeking a dynamic and experienced Banquet Captain to join the team and ensure flawless execution of banquet events.

As a Banquet Captain, you will oversee the coordination and execution of banquet events, including weddings, conferences, and special occasions. You will lead a team of banquet staff to deliver exceptional service, exceed guest expectations, and create unforgettable experiences for our clients and their guests.

Responsibilities:

• Supervise banquet staff and provide leadership, guidance, and support during event setup, service, and breakdown.
• Coordinate event details with clients, event planners, and internal departments to ensure all requirements are met and expectations are exceeded.
• Oversee the setup of banquet rooms, including arranging tables, chairs, linens, and decorations according to event specifications.
• Manage banquet service, including directing servers, bartenders, and other staff to ensure smooth and efficient service throughout the event.
• Anticipate and address any issues or concerns that arise during events, maintaining a calm and professional demeanor at all times.
• Ensure adherence to food and beverage safety standards, sanitation guidelines, and company policies and procedures.
• Communicate effectively with kitchen staff, event planners, and other team members to ensure seamless coordination and execution of events.
• Assist with inventory management, including ordering supplies, tracking equipment, and managing event budgets.
• Provide exceptional customer service, respond to guest inquiries and feedback, and resolve any issues or concerns in a timely and professional manner.

Qualifications:

• Previous experience as a Banquet Captain or in a similar leadership role in the hospitality industry.
• Strong knowledge of banquet operations, including event setup, service standards, and food and beverage service.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team.
• Detail-oriented with the ability to multitask and prioritize tasks in a fast-paced environment.
• Customer-focused with a passion for delivering exceptional service and creating memorable experiences.
• Flexibility to work evenings, weekends, and holidays as needed.
• TIPS or SafeServ certification a plus.

If you are a dynamic hospitality professional with a passion for event planning and execution, we want to hear from you!