Newport Vineyards & Taproot Brewing Co. is New England's premier beverage and culinary destination. Set just minutes from downtown Newport yet spanning over 100-acres of preserved farmland, our guests and employees alike enjoy the natural and expansive surrounds of our vineyards while just minutes from the beaches and all that Newport has to offer. Family owned and operated for over 25 years, we are an experience-lead organization, looking to grow our team of entrepreneurial and creative individuals who are innovative and guest-forward. We grow over 60-acres of grapes, supply our 100% scratch culinary program from our estate-grown garden and a network of local farm partners, welcome thousands of guests each year through our doors and private events, and brew the freshest small-batch brews.

Newport Vineyards is looking for retail associates to assist our front of house team with guest services in our winery & brewery retail store. Must have a solid customer service experience, flexible schedule, and a good work ethic.

We are looking for bright, driven, positive candidates to join our Front of House Retail team. Must have a passion for farm to table food, beverage, and excellent customer service. Candidates must be able to meet and exceed our goal of customer expectations and satisfaction during their visit with us. Wine and beer lovers welcomed!

· Excellent customer service skills: Essential that you maintain an energetic, friendly, and positive attitude always

· · Excellent customer service skills: Essential that you maintain an energetic, friendly, and positive attitude at all times

· Extensive Newport Vineyards wine and beer knowledge, as well as winery and vineyard knowledge

· Respond to additional guest needs or questions by observing the retail as guests may be in need of help

· Selling and marketing products to guests

· Proficient in POS systems

· Responsible handling of money and registers

· Understanding and management of vineyard rewards program

· Execute all retail space opening and closing needs, including stocking the floor and behind the counter with wine and additional products, as well as opening and closing all Counterpoint money drawers

· Processing all end of the day retail paperwork with basic mathematical skills

· Answering phones and helping with guest requests

· Maintaining facility cleanliness and organization

· Enforcing Rhode Island state alcohol laws and company policies

General Math Skills, Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Energy Level, Selling to Customer Needs, Thoroughness, Professionalism, Client Relationships

Pay: $15-$18 per hour plus sales incentives

Qualifications
- Customer service experience in a retail setting
- Proficiency in cash handling and operating POS systems
- Strong communication skills to interact effectively with customers
- Basic knowledge of wines and their characteristics
- Ability to perform basic math calculations quickly and accurately
- Prior experience in sales or demonstrating products to customers

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Commute:

• Middletown, RI 02842 (Required)

Ability to Relocate:

• Middletown, RI 02842: Relocate before starting work (Required)

Work Location: In person