Description

MAJOR DUTIES AND RESPONSIBILITIES :

• Perform, adhere to, and implement all Herschend Family Entertainment Core Values and Newport Aquarium Standards, Policies and Procedures, and Safety Protocols to ensure safe and memorable guest experience.
• Maintain a positive attitude and clean appearance.
• Approach guests and offer photo services in a friendly and engaging manner.
• Work with other team members / departments of Newport Aquarium to ensure effective communications.
• Maintain appropriate guest and fellow host relations, ensuring guest and team satisfaction.
• Delivers high quality images to guests, accurately setting camera settings prior to shooting photos.
• Ensures assigned photo location is stocked, clean, prepared and organized.
• Must be self-motivated, work independently, as well as with a team.
• Must maintain a willingness and ability to learn and perform all job functions, including sales and up-selling.
• Contribute to a work environment that is satisfying, enjoyable and energetic.
• Responsible for proper cash handling and maintaining PCI (Payment Card Industry) compliance.
• Demonstrates strong customer service and interpersonal skills.

QUALIFICATIONS :

• Prior cash handling and point of sale experience is a plus.
• Must have strong public speaking skills and the ability to read, write and speak the English language (knowledge of other languages is a plus).
• Must be able to think clearly, react quickly, and calmly to changes and / or stressful situations.
• Previous guest service or retail experience preferred.
• Ability to work a flexible schedule which may include evenings and / or weekends and holidays.

REQUIREMENTS :

• Successful completion of pre-employment background check.
• Ability to remain stationary for long periods of time, ascend / descend floors, bend, reach, and stoop.
• No history if allergy related to animals or plants, which might interfere with ability to work.
• Physical strength, including the ability to lift up to 25 pounds

YOU CAN EXPECT :

You can expect to work on projects that make people smile. You can expect to have fun and be treated with respect the minute you start.

and through to the end. You can expect to work in an environment that is highly innovative and low in politics - truthful and filled with smart people!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.

Newport Aquarium offers amazing perks for all team members. Visit the aquarium whenever you want, share complimentary tickets with friends and family, enjoy discounts on food and beverage, merchandise from our gift shop, and candy from Sweet Dreams Candy Company.

Enjoy flexible scheduling and the chance to hone your guest service skills.

Many of these programs are fully-funded. Learn more at : https : / / www.newportaquarium.com / Careers / Benefits / GrowU

Newport Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on bringing families closer together and to creating memories worth repeating.

Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving - give us purpose and guidance.

Qualifications

Behaviors

Team Player - Works well as a member of a group

Enthusiastic - Shows intense and eager enjoyment and interest

Motivations

Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals

Skills

• Up-Selling (preferred)
• Cash Handling (preferred)
• Point of Sales (preferred)
• Interpersonal Skills (preferred)

Last updated : 2024-05-10