Position Summary: The Accounts Receivable Associate role is responsible for all aspects of accounts receivable, including remittance processing and collections in accordance with established policies and procedures. As a critical member of the accounting team, this candidate must possess strong organizational and interpersonal skills and be familiar with A/R accounting processes. 

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Key Job Responsibilities:

• Perform all aspects of the Accounts Receivable process.
• Maintain up-to-date accounts receivable system, customer files, and records.
• Carry out billing, collection, and reporting activities according to specific deadlines.
• Follow established procedures for posting cash, checks, lockbox, and credit card transactions.
• Monitor customer account details for non-payments, delayed payments, and other irregularities.
• Identify and resolve disputed items preventing or delaying payment, working with sales representatives as needed to reconcile accounts.
• Resolves valid or authorized deductions by entering adjusting entries; and resolves invalid or unauthorized deductions.
• Communicate with customers via phone, email, mail or personally.
• Investigate and resolve customer queries.
• Initiate collection efforts, make collection calls and send collection notices in accordance with established procedures. 
• Place accounts for collection with outside collection agencies when necessary
• Generate and review AR aging analysis to ensure compliance.
• Perform account reconciliations; prepare and distribute reports; and assist with month-end and year-end closings.
• Maintain policies and procedures. 
• Continually seek methods to improve assigned tasks.
• Support and assist other areas of the accounting department as needed.
• Other duties and tasks as assigned.

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Education, Skills and Experience Requirements:

• Bachelor’s degree in accounting and/or equivalent experience
• Two years accounts receivable experience 
• Must be able to communicate effectively, both verbally and in writing, to all levels of employees, customers, and vendors.
• Strong customer and vendor focus with excellent organizational skills and attention to detail and thoroughness.
• Able to work independently, self-starter.
• Must be proficient with Microsoft Office, especially Outlook, Excel, and Word.
• Must possess basic accounting principles knowledge, documentation skills, research and resolution skills and data analysis.
• Must be able to effectively navigate and use ERP system.
• Must be able to manage workload and meet deadlines.
• High level of confidentiality