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Essential Duties & Responsibilities: Include but are not limited to the following:
Weighing and Grading
Customer Service
Position Requirements
Job Performance Skills:
Accountability
Accepts personal responsibility for the quality and timeliness of work. Acknowledges and corrects mistakes. Do not make excuses or blame others for errors or problems. Carries a fair share of the workload.
Attendance/Punctuality/Dependability
Comes to work on time every day. Is fully prepared and ready to work at beginning of the work schedule and continue until the workday is done. Makes appropriate arrangements when adverse weather or other problems might delay on-time arrival. Conforms to work hours and schedule. Let the supervisor and others know immediately when unexpected problems cause absence, lateness, or the need to leave early.
Communication Skills
Presents ideas effectively in formal and informal situations. Conveys thoughts clearly and concisely. Listens actively and attentively; asks good questions. Communicates well in writing. Keeps supervisor and coworkers informed. Shares complete and accurate information to others. Messages have the desired effect.
Customer Focus
Knows the customers and can describe their expectations. Manages customer expectations. Meets all the expectations of both internal and external customers. Gains customers’ trust and respect. Actively seeks customers’ feedback on the quality of service provided. Quickly solves customer problems.
Planning and Organizing
Maintains well-organized materials, files, systems, and tools. Breaks work down into logical steps. Anticipates and eliminates roadblocks and delays. Stays within the allotted time for accomplishing tasks. Completes tasks in the shortest, most efficient manner. Makes sure all parts of a job are completed in full, including follow-up plans and paperwork.
Time Management
Spends own time and the time of others on that which is genuinely important. Able to distinguish between the truly important and the merely urgent. Respects customers’ and
colleagues’ time in scheduling and conducting meetings. Shows up for meetings on time, fully prepared. Works on tasks in order of importance. Realistically estimates time
requirements. Makes up a schedule for jobs and sticks to it. Does work in order of importance; does first things first.
Full Time
Specialty Trade in Construction
$39k-49k (estimate)
04/06/2024
04/29/2024
nieseggert.com
INDIANAPOLIS, IN
25 - 50
Private
JACK NIES
$10M - $50M
Specialty Trade in Construction
The job skills required for Customer Service Specialist include Customer Service, Communication Skills, Scheduling, Time Management, Customer Focus, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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Step 3: View the best colleges and universities for Customer Service Specialist.