Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and needs. This is a great opportunity for individuals who have a passion for sales and enjoy working in a fast-paced environment. Responsibilities: - Assist customers with their inquiries, concerns, and requests via phone or in-person - Provide accurate information about products, services, and promotions - Process orders, returns, and exchanges efficiently and accurately - Upsell products and services to maximise sales opportunities - Resolve customer complaints or issues in a professional and timely manner - Maintain customer records and update information as needed - Collaborate with other team members to ensure excellent customer service delivery - Stay up-to-date with product knowledge and industry trends Skills: - Excellent customer service skills with the ability to handle various customer personalities - Strong communication skills, both verbal and written.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 25 – 33 per week

Benefits:

• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Dover, DE 19901: Relocate before starting work (Required)

Work Location: In person