Company DescriptionCelebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees.NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. Why Work at NYPCC:We Pay Down Your Student Loans!Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%Paid Time Off and Company Paid HolidaysAnnual Rate Increases403B Retirement Plan with Company Match!Professional Development through NYPCC AcademyAmazing Workplace CultureNYPCC Health and Wellness Events Job DescriptionWe are currently seeking a bright and self-motivated Medicaid Entitlement Specialist to join our team. The Medicaid Entitlement Specialist is responsible for assisting clients in the Medicaid recertification process to reactivate their insurances so NYPCC services can continue without disruption.Job Responsibilities:Contact clients that have lost their Medicaid coverage to discuss possible resolutions and next steps Work with clients to gather, verify, and prepare the information for the Medicaid application form Submit Medicaid application to the appropriate jurisdiction and follow up until approved. Communicate with appropriate Medicaid offices by telephone, in writing, or face to face Follow up on additional information requested Respond to denials including, but not limited to, appearing at fair hearings Monitor eligibility reports for coverage issues Prepare and complete re-certification applications as required Perform other duties as assigned by Supervisor QualificationsMUST be Bilingual in English and SpanishBilingual; fluent in English and Spanish Bachelor’s Degree in a related field preferred 1-2 years of experience working with Medicaid application and recertification process Desired, but not required, experience with the NY State of Health Marketplace as an Assistor Excellent time management skills and the ability to prioritize work Great attention to detail and problem-solving skills Great written and verbal communication skills Exceptional customer service skills Proficient in Microsoft Office, including Outlook, Word, Excel, PowerPoint Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality Passionate about NYPCC’s mission and values Additional InformationSalary: $50,000 - $55,000NYPCC is an Equal Opportunity EmployerAll your information will be kept confidential according to EEO guidelines.