Qualifications

· MUST be Bilingual in English and Spanish

· Valid Driver’s License and access to a motor vehicle preferred

· 1-2 years of experience working with Medicaid application and recertification process

· Excellent time management skills and the ability to prioritize work

· Great attention to detail and problem-solving skills

· Great written and verbal communication skills

· Exceptional customer service skills

· Proficient in Microsoft Office, including Outlook, Word, Excel, PowerPoint

· Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality

Benefits

· Paid Time Off and Company Paid Holidays

· Salary: $55,000 - $65,000

Responsibilities

· The Medicaid Entitlement Specialist is responsible for assisting clients in the Medicaid recertification process to reactivate their insurances so NYHC services can continue without disruption

· Contact clients that have lost their Medicaid coverage to discuss possible resolutions and next steps

· Work with clients to gather, verify, and prepare the information for the Medicaid application form

· Submit Medicaid application to the appropriate jurisdiction and follow up until approved

· Communicate with appropriate Medicaid offices by telephone, in writing, or face to face

· Follow up on additional information requested

· Respond to denials including, but not limited to, appearing at fair hearings

· Monitor eligibility reports for coverage issues

· Prepare and complete re-certification applications as required

· Perform other duties as assigned by Supervisor

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Valley Stream, NY 11580 (Preferred)

Ability to Relocate:

• Valley Stream, NY 11580: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person