The Attendant greets and serves visitors to provide the best possible visitor experience. Attendants sell admissions, parking tickets, encourage and sell memberships, and guide visitors to locations of interest through the Garden in a friendly and professional manner.

Additionally, this position supports, through actions and conduct, NYBG’s Inclusion, Diversity, Equity and Accessibility initiatives and helps to build and maintain an inclusive organization culture throughout the institution.

The New York Botanical Garden is committed to an inclusive, diverse, equitable, and accessible work environment, and further recognizes that diversity in our workforce fosters excellence in our mission of advocating for the plants of the world. Leveraging the strong foundation of existing policies and practices, NYBG will advance inclusion, diversity, equity, and accessibility through a number of institutional initiatives. Our aspiration is to continue to cultivate a workforce and institution that is as diverse as the communities we serve and the audiences we engage.

Specific Duties and Responsibilities:

• Attain knowledge of ticket types for all Garden activities.
• Keep up-to-date and knowledgeable on all Garden events and current exhibitions; inform visitors about all areas of the Garden.
• Become familiar with admissions apparatus and policies.
• Encourage and carry out membership sales transactions.
• Inform visitors about all attractions and exhibits.
• Conduct all transactions in accordance with policies and procedures set forth by the Visitor Services Department and the New York Botanical Garden.
• Perform other duties as specified and needed by department management.

Requirements:

• Ability to work in a variety of weather conditions, to be outdoors, and to sit and/or stand for long periods
• Must have excellent communications skills
• Ability to move 25 lbs.
• Previous customer service experience desired

Hourly: $17/hr.

If you require an accommodation for any part of the application process, please notify the Human Resources department at HR@nybg.org.

EOE/BIPOC/F/Persons with disabilities/Veterans