General Responsibilities

Outreach

• Develop, coordinate, and execute in-store events, including store tours, classes, vendor fairs, and special events.
• Develop, coordinate, and execute outreach events, such as health fairs and business expos, in collaboration with appropriate GMT staff.
• Conduct relevant research related to the co-op and community to inform annual outreach plan.
• Support and actively contribute to annual marketing strategies, calendar, budget, and materials for development of promotions and social media.
• Manage communication with owners in consultation with GMT and Leads as appropriate.
• Coordinate Public Relations strategies with CEO and act as PR and press contact for organization.

Development

• Plan and manage projects within budget and timeline.
• Assist in analyzing processes to develop Standard Operating Procedure documentation.
• Coordinate implementation, upkeep, and communication of NCG Co Efficient sustainability database program; coordinate for data delivery from New Pi stakeholders and share results to NCG partners and CEO.
• Assist HR & General Management Team with implementing systems for onboarding and training, including the development of a passport system and ongoing professional development for staff.

• Provide administrative support to CEO, including coordinating communication and strategy with GMT.

Board of Directors Administrative Assistance

• Support the CEO with the organization and coordination of BoD events, including monthly & annual co-op meetings, annual board retreats, and board elections.
• Collaborate with CEO to provide BoD administrative assistance, including preparing agendas, providing documentation, and appropriate direction of email correspondence to the board.

Other tasks as assigned by CEO

Support Structure

• Reports to CEO
• Works closely with GMT
• Collaborates with HR, Marketing, and Operations teams
• Acts as liaison to Board of Directors
• Provides excellent service to all customers, staff, and vendors

Qualifications

• Able to work independently.
• Detail-oriented and organized.
• Strong problem-solving, communication, and customer service skills.
• Fluency with Microsoft Office suite, with intermediate to advanced understanding of MS Excel.
• Comfortable and experienced at public speaking.
• Professional writing experience, producing readable, easy-to-understand content tailored to a specific audience.
• Experience in natural foods, local food systems, and/or community-facing organizations.
• Experience working on or reporting to a Board of Directors preferred.
• Experience working with retail cooperatives preferred.

Physical Requirements:

• Prolonged periods sitting or standing at a desk and working on a computer.
• Must be able to move up to 15 pounds at times.

Other Requirements:

• Ability to travel locally up to 15% often
• Valid drivers license with clean driving record

45,000K - 50,000K. Depending on experience