TIME FRAME: SHORT TERM, SEASONAL POSITON

April 27-May 7, 2023

POSITION SUMMARY: Maintain cleanliness and readiness of the premium ticket viewing areas or hospitality areas during each festival day, plus other duties, as assigned.

ESSENTIAL FUNCTIONS:

• Hours: 9:00 am to 8 pm on all eight festival days. There is a mandatory full-day training session and production prep on Thursday, April 27th.
• At the beginning of each day, make sure area is clean, safe, well-stocked, etc. Keep designated area tidy throughout the day. At the end of each day, make sure area and items needed for area are cleaned up and replenished.
• Report questions, concerns and suggestions for improvement to supervisor promptly.
• Complete training on April 27th, 2022, and assist with advanced preparations of Big Chief, Grand Marshal, and Krewe of Jazz Fest areas.
• Participate in a short staff meeting at the end of each day, and a debriefing meeting at the close of each weekend of the festival, with the aim of improving our customer service.
• Perform all other work-related duties, as assigned.

REQUIREMENTS:

• Using the Absentee Request Form, it is the responsibility of each employee and their supervisor to accurately report their absenteeism to the HR Office.
• Maintain confidentiality regarding sensitive issues.
• Must attend and complete any required training.
• Any document, computer program, design or other intellectual property created for the Jazz Festival belongs to the Jazz Festival and must be given to the Festival through your supervisor or department head at the end of each production year, or upon request.
• Must complete all required Feedback Forms and Final reports

EDUCATION, EXPERIENCE & SKILLS REQUIRED

High school education required. Janitorial or customer service experience preferred. Must be friendly, personable, solution-oriented. Must take initiative, be a problem-solver. Must have experience working with the public, especially in high-stress situations. Must work outside in all weather conditions, with ability to stand for long periods.

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About New Orleans Jazz & Heritage Festival

Since 1970, the New Orleans Jazz & Heritage Festival presented by Shell has annually celebrated the unique culture and heritage of New Orleans and Louisiana, alongside unforgettable special guest performances by the musical icons of our era and performances by nationally and internationally renowned artists. Jazz Fest features one of the world’s most diverse music festival lineups with over 650 bands on fourteen stages performing virtually every style of music plus an extensive food fair, hundreds of artisans, second line parades and much more. Spread out over two long weekends in late April and early May, Jazz Fest takes place at the New Orleans Fair Grounds Race Track, located just minutes from the French Quarter.
Apply to be part of the Jazz Fest Team that annually welcomes almost 500,000 people to the Festival. Happy Jazz Fest!

Pay: $12 / hour

Job types: Full-time, Part-time

Education: No education required

Work location: On-site