Opening Date: 01-03-2024 - Close Date: 01-22-2024

Target Pay Range/Rate: $28.865 hourly OR $60,039.20 annually

The Ninth Judicial District Court is recruiting for a full-time, classified, IT Technician position #00000149-23900 in Clovis, New Mexico. GENERAL STATEMENT OF DUTIES: Acting under direct supervision perform a variety of information technology support services. Finalist(s) may be subject to criminal background checks.
EXAMPLES OF JOB DUTIES

The Information Technology Technician is responsible for analyzing end users’ needs, troubleshooting, and resolving technical issues and problems.

Interviews end users, analyzes problems, and monitors the network to identify problems and provides a resolution.

Evaluates images for compatibility against new and existing hardware, operating systems, software applications, servers, and network topologies.

Assists in the installation and support of external applications and related interfaces.

Coordinates and configures software and hardware installation, upgrades, and updates.

Provides technology support to end users at local and remote judicial entity locations.

Recommends new practices, processes, systems, and technologies and works with end users to improve business processes.

Works directly with numerous agencies to troubleshoot and assist in problem resolution.

Gathers data to identify customer needs and evaluates system and network requirements.

Sets up, configures and tests delivered equipment to ensure proper operation.

Configures and resolves problems with video equipment for video arraignment.

Delivers items to local and remote judicial entities.

Other duties as assigned.

COMPETENCIES/QUALIFICATIONS
The successful applicant should demonstrate knowledge of computer practices; computer software; computer and peripheral hardware; structured query language; current systems analysis and design; hardware and software technical requirements; troubleshooting; desktops and laptops; installation, configuration, maintenance and testing of operating systems, software applications, drivers, utilities, remote management tools, routers and general software on servers;
computer programming languages; imaging software and techniques; client server operating systems; and operating systems hardware and user requirements.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.

This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed

BENEFITS

Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/]

State paid life insurance, supplemental and dependent life insurance

Optional flexible spending accounts for medical, day-care, and travel expenses

Paid time off, up to eight (8) weeks

Paid time off and retirement buyback

Eleven (11) paid holidays

Up to 12 weeks of paid parental leave

Deferred Compensation 457(b) plan

Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/]

Flexible work schedules and alternative work locations*

Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM

Bilingual compensation*

Training and career development opportunities

Higher education opportunities, educational leave, and tuition reimbursement

May qualify for the Public Service Loan Forgiveness Program (PSLF)

May receive overtime holiday or shift differential pay*

May receive physical fitness leave*

*These benefits vary by job classification or need*

Education Substitution: High School Diploma or GED and/or two (2) years of experience in computer support services, which might include testing and installing hardware or software, troubleshooting technology, performing network security, systems analysis or design, application design and development, or other related computer support services. A technical certification such as, Microsoft Certified System Associate MCSA, Microsoft Certified Solutions Expert MCSE, l CISCO Certified Network Professional CCNP, or similar may substitute for up to one (1) year of experience.

Experience: None.

TO APPLY: Submit a New Mexico Judicial Branch Application for Employment, or a Resume and a Resume Supplemental form, and proof of education to:

Ms. Katherine Grubelnik, Human Resources Administrator

Ninth Judicial District Court

Curry County Courthouse

700 N. Main St, 3rd Floor, Suite #16

Clovis, NM 88101

Email: clodkec@nmcourts.gov