Job Title : Coordinator, Special Events

Department : Special Events

Reports to : Assistant Director, Special Events

Classification : Exempt

Position Summary

The Special Events Department is responsible for selling, booking, and operating all non-stadium-wide events which total approximately 250-300 events per year.

The Coordinator, Special Events will have a strong role in organizing the venue logistic plans for special events and team events as needed.

Essential Functions

• Responsible for providing high level of customer service to both NFL teams, maintaining absolute neutrality on all team issues and protecting confidentiality of each teams’ information
• Communicates effectively (oral and in writing) with NMS management, ownership, team, NMS partners, and other stakeholders
• Oversee event operations for third party private events (meetings, receptions, banquet, tradeshows, nonprofit events, etc.

in conjunction with the facility’s major tenants (Giants & Jets) and major stadium events

• Act as a special event liaison to the New York Football Giants and New York Jets for all team events held at the stadium, besides game day, as needed
• Supervise event staff regarding set-up for event spaces
• Create weekly sheets and reports detailing facility set up for events and distribute to all departments
• Communicate event staffing requirements and event needs to other departments to ensure appropriate staffing levels for events
• Assist with event calendar maintenance and scheduling
• Interact with clients in areas of customer service, problem solving and stressful conflicts under time constraints
• Provide administrative support to Assistant Director for all events in the facility.
• Take photos and post event photos to Special Events social media platforms during and after events
• Assist as needed with special event leads via the hotline or special events inbox.
• Assist with the Stadium Tour Program as needed
• Assist with identifying new business opportunities, retain existing clients, and solicit new clients to support and exceed department revenue goals
• Work directly with clients through the contracting process (i.e., provide availability of calendar and club spaces, schedule initial site checks, manage and execute contracts)
• Maintain positive client relationships to ensure recurring events
• Implementation of CRM database and event management software
• Attend various events to promote and generate new leads

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should have :

• BA / BS in Business or related field required
• Minimum 1-2 years related experience in coordinating multiple events
• Exceptional interpersonal skills to build rapport and relationships with a variety of clients within managed accounts
• Creative approach to optimizing stadium presence in marketplace; Detail-oriented, highly organized, and able to prioritize multiple projects
• Polished communicator, both in writing and orally; Strong client-relations skills and refined attitude at all times
• Required knowledge of Microsoft Word, Excel, Outlook, PowerPoint
• Must be highly motivated and a collaborative team player
• Experience with event booking system is a plus

Physical Demands :

• Position requires the ability to stand, walk, sit, use hands to handle, or feel, reach with hands and arms
• Position requires the ability to lift and / or move up to 50 pounds
• Specific vision abilities required by this job include close vision and distance vision

Work Environment :

• Employee will be required to work days, nights, weekends, and holidays due to the unique Stadium schedule
• The noise level in the work environment is usually moderate, however, during events the noise level may be loud
• Ability to work concerts and other stadium events as needed

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Job Type : Full-time

Salary : $50,000.00 per year

Last updated : 2024-05-22