The Department of Social Services is a part of New Hanover County's consolidated Health and Human services agency, with roughly 500 dedicated professionals seeking to serve the citizens of our county through providing essential human services. The Department is a part of a dynamic, professional county organization with a clear vision as a vibrant, prosperous, diverse coastal community, committed to building a sustainable future for generations to come. Ideal candidates for the Department of Social Services have excellent customer service, organizational and computer skills, the ability to problem solve and make critical decisions and above all, an overwhelming desire to serve the citizens of our county. New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, equity, innovation, integrity, stewardship, and accountability guide the way we conduct ourselves and deliver services to our customers. Supported by the work of our Office of Diversity and Equity, New Hanover County celebrates diversity in our employees' backgrounds, beliefs, identities, and abilities, and supports equitable and inclusive policies and growth opportunities. Our talented team has a passion for providing care and services that effect change in the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.

• Employer paid 401k contributions;
• Retirement plan through the NC Retirement system;
• Flex time and telework availability, depending on your position;
• Paid sick and personal leave 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, and vision insurance many other insurance options;
• Onsite, employer-paid health and wellness center;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

High School Diploma or General Equivalency Diploma (GED) and two (2) years of experience working as a caseworker in an economic services program administered at NHC. Education beyond the minimum cannot substitute for required years of experience. Family and Children's Medicaid experience is strongly preferred.
Must have excellent computer skills, research and organizational skills, and interpersonal skills. Must have excellent communication skills and a comfort level with delivering training materials to large and small groups. Must possess excellent computer skills sufficient to use NC FAST, NC's online case management system, as well as various other search engines and software programs. Demonstrated experience mentoring employees in a human services setting is strongly preferred.

Applicant Information:This position is a continuous posting and open until filled, however, priority consideration will be given to applications received by Thursday, March 28, 2024.Applicant Information:
After the closing date for this position, applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting important information pertinent to the position applied for.All updates regarding an application can be viewed through your applicant portal.