Job Description

Job Description

Description :

Procurement and Logistics Coordinator - Hybrid

• Full Benefits
• Medical
• Dental
• Vision
• 401K match
• 28 PTO Days including company holidays

New Era Technology is a global technology solutions provider with 4,500 employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 20,000 customers worldwide.

We are looking for team members to contribute to and deliver our mission : To deliver and support technology solutions that securely connect people, places, and information.

New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.

Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box.

As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace.

As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.

New Era Technology provides a team-oriented culture, a positive environment filled with incredible staff, and a genuine passion for providing the best service to our customers worldwide.

We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.

We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development.

Our customer-focused teams are built on our core values : Community, Integrity, Agile, and Committed.

Requirements :

The Procurement and Logistics Coordinator is responsible for the procurement of all equipment and services relating to customer orders, internal orders, and support services.

The position will also include updating internal databases with order confirmations, logistical information, and when material goods are received at our local facility and / or customer locations, as well as supporting contracts.

This position will have direct daily communication and collaboration with internal customers such as Sales reps, Project Management, and the Implementation team.

The Procurement and Logistics Coordinator will also manage the warehouse supplies, budgets, and provisioning. This position has the responsibility and care of inventory, demo equipment, material sales, and internal assets.

The Corporate Inventory and Assets Manager receives direction from the Project Manager and will partner with the Finance team to provide effective and efficient proactive communication and support to all internal and external customers.

This position is a hybrid position. The procurement and logistics coordinator must be able to work from our Plymouth, MN location as needed.

It is estimated they will need to be in the office between 1 -3 days per week.

PRIMARY DUTIES :

• Facilitate orders for all equipment purchases related to customer orders, internal orders, and Support Services.
• Coordinating receipt of equipment arrivals; shipping and tracking to either our facility or directly to customer locations.
• Maintain internal process management database (Autotask) with purchasing and logistical details.
• Actively supports internal customers, including Sales reps, Project Managers, and the Implementation team.
• Manage warehouse supply, budget, and provisioning.
• Responsible for Inventory management, including Demo Equipment requests, Asset Tags, and Material Sales.
• Other duties and projects as assigned.

COMPENTENCY :

• Excellent customer issue resolution capabilities.
• Strong general computer and MS Office skills.
• Excellent communication skills, able to communicate effectively / professionally with internal / external stakeholders.
• Detail-oriented, organized, and able to work in a multi-faceted position.
• Intermediate computer skills, including website navigation and internet search functionality.
• Intermediate-advanced knowledge of Microsoft-based applications / software.
• Able to work independently with minimal supervision.
• Previous experience / knowledge of video conferencing equipment and / or audio-video technical requirements preferred but not required.

REQUIRED EDUCATION :

Associate or bachelor's degree is preferred.

EXPERIENCE :

3-5 years related experience in customer service, procurement, or logistics is preferred.

QUALIFICATIONS :

• Exceptional customer rapport and relationship development capabilities.
• Professional demeanor and strong interpersonal skills.
• Strong customer-facing communication skills.
• Independently motivated, focused, and driven to achieve desired performance.
• Team player - works collaboratively with peers achieving excellence together to deliver KPIs.
• Highly organized and proficient in coordination and multi-tasking.
• Ability to take personal initiative.
• Punctual.

PHYSICAL DEMANDS :

Moderate physical activity. Requires handling of average-weight objects up to fifty pounds or standing and / or walking for more than four (4) hours per day when working at our warehouse.

WORK ENVIRONMENT : Conducts duties in the Warehouse work environment, offsite to main office location minimum of one day per week or more as required.

PM21

PI236599772