Description

Great Benefits

Medical

Dental

Vision

401K with a match

28 paid days off including company holidays

5 different Flexible Spending account options

New Era Technology is a global technology solutions provider with 4,500 employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.

We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.

Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions. 

New Era Technology provides a team-oriented culture, a positive environment filled with an incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field. 

We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.

Requirements

The Pre-Sales Engineer will be responsible for analyzing project specifications and driving customer SOWs, discussions, and other documentation to prepare time, cost and labor estimates for national multi-site deployments, single-site buildouts, and maintenance programs. This position is responsible for providing the best possible solution that fits the customer needs and is looked at as the product expert for all technical questions. 

PRIMARY DUTIES include but not limited to: 

• Engage with internal and external customers as the product expert and as an integral part of the sales process.
• Own and drive cabling infrastructure, design, placement, product selection and New Era Technology provided services engagements from a technical perspective. 
• Develop and engineer assigned customers’ scopes of work by coordinating with sales department, assisting with New Era Technology meetings both internally and externally as needed and participating in the respective project kick-off meetings for assigned work.
• Manage multiple tasks related to assigned customers with a sense of urgency and in a timely manner with accuracy.
• Review data to determine material and labor requirements for assigned projects.
• Develop Bill of Materials for assigned projects: work with internal purchasing department and manufacturers for lowest cost pricing, compute cost factors and prepare estimates for management purposes, preparing bids, selecting vendors/subcontractors, and determining cost effectiveness.
• Consult with assigned internal customers, vendors, sales, or other individuals to discuss and formulate estimates and resolve issues for assigned customer projects.
• Assist Operations personnel with understanding agreements and bid figures for assigned projects.

COMPETENCIES: 

• Working knowledge of Outlook, Excel and Word
  • Well versed in Excel including formatting and formula creation.
• The ability to fluidly discuss cabling infrastructure, and other technology solutions New Era Technology offers with Sales and customers who have a wide range of knowledge and experience. 
• Consistently demonstrate professional, positive, and approachable attitude/demeanor and discretion
• Problem solving focus and approach 

REQUIRED EDUCATION & EXPERIENCE REQUIRED:  

• 2 years of pre-sales engineering experience that is customer facing and 3 years’ experience in cabling infrastructure or technology related fields, estimating, design or engineering.
• Experience in related industry, or equivalent, in the capacity of large-scale projects or national deployments required. 
• Experience designing, configuring and engineering of infrastructure, data networks. 

PREFERRED EDUCATION & EXPERIENCE:  

• Experience with one or more of the following technologies: POS, Physical Security, Wireless, Voice and related Services.
• Bicsi, CNCI, CompTIA, or other manufacture specific certifications 
• CAD, Visio, other drawing software experience 

EXPECTED HOURS OF WORK: Full time position, Monday – Friday 8am – 5pm, plus overtime if needed.

TRAVEL: Travel could be up to 5% dependent on customer needs