New Era Technology is a global technology solutions provider with 4,500 employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.

We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values. 

Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.

New Era Technology provides a team-oriented culture, a positive environment filled with incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.

We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.

We currently need an Infrastructure Engineer with Datacenter experience. This position is onsite and will be responsible for managing the complete IT infrastructure within the client’s Research & Development org.

Responsibilities:

• Be a hands-on contributor working on priority-based tasks, collaborating with on- and off-shore team members to accomplish projects successfully on time, incorporating regular guidance from leadership.
• Catalog and maintain R&D infrastructure documentation utilizing industry standard software like DCIM, Confluence and MS Office tools.
• Provide regular, clear communication to internal customers and leadership.
• Be responsive to issues reported by internal customers and resolve them within timeframes that meet customer requirements.
• Work with the team to establish standards, documentation, and structure to insure consistent positive results as well as supporting the team’s efficiency.

Required Skills and Experience:

• 5 years of experience in supporting IT Infrastructure with Datacenter and Linux experience.
• Physical server rack & stack, configuration, maintenance/admin, BIOS, iDRAC access.
• Experience in virtualization and VMs using VMWare, vSphere, vCenter, etc., including:
  1. Deployment, Clustering, Configuration, Networking, Maintenance, Backup/restore.
  2. VSAN architecture, implementation, and maintenance
  3. Health and performance monitoring

• Networking experience, incl. configuration of IPs, subnets, gateways, routing, VLANs.
• Experience using Linux to accomplish daily tasks (RedHat Enterprise Linux preferred).
• Basic understanding of security fundamentals to manage security risks of existing environment.
• Excellent verbal and written communication skills.
• Outstanding problem-solving skills, including the ability to look for standard as well as non-standard solutions to problems.
• Flexibility in work hours as some work could occur after hours and in support of other teams.

Good to have:

• Linux system administration experience (RedHat Enterprise Linux preferred).
• Scripting languages to accomplish tasks (bash / python).
• Firewall and networking configuration using iptables/firewall and network manager.
• SAN/NAS hardware and configuration, incl. RAID, ZFS and basic storage algorithm concepts.
• Experience with KVM hypervisor.
• Experience with industry-standard tools/software for managing labs/infrastructure e.g. DCIM.

Education Qualification:

Bachelor of Science Degree in Information Technology, Systems & Network Engineering, or Computer Science is a plus.