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Customer Service Associate
$58k-70k (estimate)
Full Time 3 Weeks Ago
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NEW ENGLAND WIRE PRODUCTS is Hiring a Customer Service Associate Near Leominster, MA

New England Wire Products (NEWP) designs and manufactures custom wire rack displays for clients in the beverage, home center, grocery, convenient store industries, as well as others. We provide our clients with high quality, in-house design, engineering, manufacturing, powder coating, and printing services. NEWP has over 600,000 square feet of manufacturing space across Massachusetts, Georgia, and Maine. NEWP has a sales force presence nationwide and has been growing steadily over the last 38 years.

We are looking for hardworking self-starters who enjoy working in a fast-paced team environment.

Job Description:

- Report directly to NEWP's Director of Sales

- Provide prompt answers to clients on their shipment status, product needs/requirements, and any other general questions

- Data entry for sample schedule and production schedule

- Exporting reports for meetings from our ERP system

- Tracking order status

- General office duties

Job Requirements:

- Bachelors degree

- Positive attitude

- Team player

- Ability to prioritize workload

- Organized

- Comfortable asking questions and communicating with various people

Salary: $55,000

Job Type: Full-time

Pay: $25.00 - $26.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Ability to Relocate:

  • Leominster, MA: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$58k-70k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

04/28/2024

WEBSITE

newpinc.com

HEADQUARTERS

Weston, MA

SIZE

<25

Show more

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

Rebel convenience stores
Full Time
$29k-35k (estimate)
1 Month Ago
UniTrust Financial Group
Full Time
$43k-54k (estimate)
1 Month Ago

If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

12/14/2021: Sumter, SC

Ensure all customer problems are resolved quickly to the satisfaction of the customer.

12/17/2021: Altoona, PA

Ensure confidentiality of customer data and careful handling of documents media packages.

12/28/2021: Augusta, GA

Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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