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We are looking for a dedicated service writer to act as the liaison between our company and our customers. The service writer's responsibilities include ensuring the customer's needs are filled, coordinating transactions between the company and the customer, and performing cost and time estimates for those transactions. The service writer will track repairs and the causes of problems, schedule the most appropriate service technician, and process the customers' warranties.
To be a successful service writer, you should possess excellent customer service and communication skills. You should also have the ability to translate customers' non-technical descriptions and relate them in a comprehensive and thorough report to the service team.
Service Writer Responsibilities:
Service Writer Requirements:
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
Day range:
Shift:
License/Certification:
Work Location: In person
Full Time
$42k-61k (estimate)
03/17/2023
08/30/2024
The following is the career advancement route for Automotive Service Writer/Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Writer/Advisor, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Writer/Advisor. You can explore the career advancement for an Automotive Service Writer/Advisor below and select your interested title to get hiring information.