New Beige is located in the heart of Historic Downtown New Bedford, Massachusetts, specializing in creative craft and dessert cocktails and a dynamic menu.
Job Description:
We are seeking a skilled and motivated Barista to join our team at New Beige. Barista, or Coffee Bar Attendant, is responsible for preparing and serving coffee and other beverages to customers.
Job Summary:
Provide food & beverage service to our diners and to servers in an efficient and courteous manner, following established restaurant standards. To uphold and ensure compliance with all company and departmental policies and procedures.
Responsibilities:
Greeting customers in a friendly manner and taking food and drink orders
Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks
Preparing and serving food items such as soups, sandwiches and pastries
Answering customers questions about menu choices
Promoting and recommending menu options to customers
Taking payment from customers
Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins and cups
Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairs
Keeping the work environment and cafe seating area clean, sanitary and organized
Responding to and resolving customer concerns or complaints
Evaluating and modifying processes to improve efficiency and quality of service
Attracting new customers and refining the menu
Qualifications:
Excellent listening and communication skills to effectively interact with coworkers and customers
Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing and flavor differences, can be helpful
Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts
Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas
Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors
Time management and organizational skills to work efficiently and effectively in a high-volume workplace
Benefits/Perks:
Ongoing Training; Hospitality, Food & Beverage, etc.
Flexible Scheduling
Growth and Advancement across our Restaurant group