Job Description
A General Manager (typically on-site) is responsible for supervising the administrative support staff
of the Community Association assigned. The General Manager I will also assist the lead General
Manager with oversight and support of the various departments within the Community Association
including Food Beverage, Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The
General Manager I is the liaison to the lead General Manager and residents primarily, but will also
occasionally interact with vendors, board members and committee members, as well as staff at the
Associa Client Shared Service Center (CSSC) and within the branch office.
Requirements
Duties include but are not limited to:

• Assist General Manager II/III with implementation of Board policy and directives within the
  scope of the management agreement. Works with the board on strategic initiatives, policy
  governance and association projects.
• Supervise all administration staff at the community.
• Assist with employee hiring, training, supervising, and performance management.
• Assist with preparing schedules and establishes priorities for routine and special work projects.
• Assist with annual budget.
• Assist with the administration of the various functions of the community within the projected
  and approved operating budget.
• In conjunction with the General Manager II/III, act as a liaison between the Board of Directors
  and residents in the execution of the established policies and the conveyance of resident
  grievances.
• In conjunction with the General Manager II/III, work as a liaison between the Board and legal
  counsel, as well as the Board and the Board Advisory Committees.
• Other duties as assigned.

Company Description
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .