Primary Purpose: Responsible for assisting the department managers and Director of Operations with leading the Animal Care Associates team. Works with department leadership to ensure goals and objectives for quality animal care, behavior/medical pathways and excellent customer service are carried out. Serves as a resource for other teams and departments. Cleans and maintains housing for all animals. Provides daily appropriate care, and enrichment for all animals based on species requirements. Performs excellent customer service to potential adopters from the community.