We are looking to add a Medical Receptionist to our team that will provide our patients with a positive face to greet them for their appointments. This position requires a multitasker and the ability to perform in a multifunctional environment.

Job Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone and answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying providers of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges and controlling credit extended to patients.
• Helps patients in distress by responding to emergencies.
• Protects patients’ rights by maintaining the confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
• Continuous observation of company electronic fax machine and coordination of medical records.
• Need to fax referrals, prescriptions, and medical records.
• Any other duties assigned by management.

Education, Experience, and Licensing Requirements:

• University/college degree is an asset
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred
• Previous medical receptionist experience preferred
• High school diploma required
• Certified Medical Assistant preferred but not required
• Previous Electronic Medical Record experience required

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person