Overview:

Networks Connect is seeking a dedicated and experienced Patient Access Team Lead, on behalf of our client, a prominent local healthcare system, to oversee our Patient Access Department's operations in a busy hospital. This role is crucial for maintaining the highest standards of customer service, patient satisfaction, and efficient departmental functionality.

Key Responsibilities:

- Lead and manage the Patient Access team, which includes Admissions, Emergency Department, Laboratory and Radiology Registration, Scheduling, and Financial Clearance.

- Drive excellence in customer service and patient satisfaction while achieving fiscal goals.

- Coordinate the business and administrative operations of our 24/7 Patient Access Department.

- Supervise, train, mentor, and develop staff to meet departmental objectives.

- Manage financial aspects and quality assurance of the department.

- Collaborate with medical, nursing, and accounting teams for optimal patient placement.

- Rotate call, weekend, and shift coverage; float between various Patient Access locations.

Qualifications:

- -Education: Associate’s Degree in Business Administration or Healthcare (Required), Bachelor's Degree (Preferred).

- Experience: 4 years of related experience in healthcare operations, including at least 1 year in a supervisory or leadership role.

- -Skills: Computer literacy, strong problem-solving, critical thinking, ability to work independently, professional handling of public and hospital staff.

- -Certifications: Must obtain CHAA Certification within the first year of hire.

- -Other Requirements: Proficiency in typing (35-40 WPM), passing typing and Microsoft proficiency assessment, knowledge of medical insurances, terminology, and CPT-4/ICD-10 coding.

Why Join Us?

- Opportunity to work in a dynamic and supportive environment.

- Competitive salary and benefits.

- Be part of a team that makes a difference in patient care and services.

Apply Now:

Become a key player in our client's renowned healthcare facility. Apply today to contribute your skills and experience to our Patient Access team!

Pay: $30.00 - $36.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Hospital

Medical specialties:

• Emergency Medicine
• Hospital Medicine

Schedule:

• 8 hour shift
• Afternoon shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Rotating shift
• Rotating weekends

Ability to Relocate:

• Washington, DC: Relocate before starting work (Required)

Work Location: In person