NOTES - Looking for someone with experience dealing with the Military as a customer. Tech savvy. Someone who can understand the customers problem and provide a solution.

Engineering background. Any DAU courses a huge Plus! This is NOT a sales role. Anyone with a sales background will be rejected.

This is more like a Customer Support / Regional Manager role focusing on working with program managers, engineers, technicians, USG leadership acting like a business unit manager.

Hybrid / Remote is okay as long as they are located near a key customer.

GENERAL WORK SCOPE

Key focus areas for the task will be coordinating with the Engine bill of material and act

as the regional manager for all engine sustainment programs.

Secondly working with US Navy RM on activities and working with the PI&R Client RM on

expediting PI&R programs for all services.

Representative shall provide interface on behalf of Client with customers at DLA, USAF,

Navy, Army and Coast Guard as needed supplementing the lead regional manager (RM)

for the Military Business Unit within Customer Support Operations.

Representative may be required to visit other Department of Defense installations from

time to time, Client offices or other corporations as mutually agreed by Parker and

Representative officials.

Identify opportunities and requirement consistent with Parkers business objectives and

capabilities.

Participate in the development of business acquisition and growth strategies.

On an as-required basis, contribute to Parkers preparation of briefings, presentations

and proposals.

Maintain close personal contact with MBU Regional managers within the business

development team and coordinating efforts as needed with Procurement, Program

Management, Item Management, Engineering, Account Managers, and other customer

personnel as necessary to understand potential procurements or assist in bidding

process, along with managing positive relationships between customer and Parker sites.

To the extent necessary, provide liaison between Parker and customer personnel to

secure and foster good public relations.

As necessary, serve as an advisor for Parker during the performance of contracts.

Assist in interpretation of regulations and policies pertaining to Parker activities.

Devote an average of 24-32 person-hours per week in support of this Representative

Agreement.

OPERATIONS :

Provide representation and customer interface for Parker at assigned customers.

o Coordinate with each MBU Client Lead regional manager on tasks and programs to

be worked and grown prior to interfacing with customers

Provide on-site customer service for Parker products and systems as

issues occur

Schedule technical and team meetings to facilitate the exchange of

information with customers

Assist in timely communications between customer and Parker

Focus on improved relationship; Coordinate team meetings (internal and

external) to ensure constant face to customer. Daily / weekly / monthly

engagement with assigned key customers to stay on top of any issues or

concerns

Develop and maintain close personal contact with customers buyers,

managers, and technical individuals

Participate in business acquisition including the development of strategies

and capture plans

Resolve day to day issues with key customers

Develop a grown plan for programs that are currently not being worked or

addressed by the MBU RM

Gain voice of the customer and report back to the lead RM to jointly

develop a strategy enabling growth and protecting Parker BOM

Actively search and seek out PI&R opportunities

Work with other industry reps to keep Parker updated with Industry trends and activities

All correspondence between yourself and Parker should be conducted through Parker

email system.

Protect Parker intellectual property.

Provide accurate and timely information to customer on divisions order progress as

needed to grow the relationship

Review SAM.gov, DIBBS and other bid boards for opportunities for Parker growth

Provide an ECR report (activity report) monthly

o Forward ECR report to Bill Smith by 5th working day of each month

Focus on developed plan to recapture lost sales within the military team.

Focus a strategy identified and developed for capturing spares leakage.

Identify and participate in programs that are price to win programs.

Research business opportunities for future Parker awards.

Develop plan for recapturing lost sales to third party (IE : kitting companies and logistic

firms).

Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Last updated : 2024-05-12