Neptune Mountaineering is always looking for positive, capable, top-performing, and highly motivated retail associates to join our team. If you are interested in working with us, you can either drop off a resume at our store or email us at jobs@neptunemountaineering.com.

WHO WE ARE

Neptune Mountaineering is an outdoor specialty retail store dedicated to welcoming all. We are owned, managed, and staffed by people inspired by the outdoors.

Our Mission

WHAT YOU’LL BE DOING

This role deeply contributes to the success of the store by providing exceptional guest experiences and ensuring that individuals leave with the products they need. For this reason, ideal candidates will possess a background in retail sales/customer service, as well as experience/expertise relating to climbing, backpacking, hiking, backcountry skiing, or camping.

RESPONSIBILITIES AND DUTIES

• Consistently exemplifies superior interpersonal skills to ensure positive staff and customer interactions, both in-store and over the phone.
• Provides customers with accurate and appropriate product and service information.
• Identifies, researches, and resolves customer needs.
• Proficiently navigates our POS system to accurately complete sales transactions, returns, and exchanges, warranty intake, etc.
• Proactively aids in maintaining a clean and well-merchandised sales floor through daily tasks such as: restocking, fluffing/tucking the apparel, dusting, and other opening and closing-related duties.
• Maintains curiosity and eagerness to learn about the latest technologies related to equipment and apparel

WHAT WE OFFER

• Pay Range: $16 - $18.00 per hour depending on experience.
• Exclusive employee pricing and discounts on a variety of outdoor equipment.
• Access to rental equipment at Neptune Mountaineering.
• “Pay-to-Play” product testing incentives and rewards.

• Full-time employees eligible for Group Health Insurance with subsidy
• Free access to a local indoor climbing gym.