Currently seeking a Medical Receptionist who is all about customer service and patient care. Neospine is looking for an energetic, hardworking individual who enjoys working as a team and always puts the patients first.

Responsibilities of the Front Office Medical Receptionist

• Provides exceptional customer service and creates a friendly, caring, professional environment.
• Answers Phone calls to schedule follow up clinic appointments. Screens calls as necessary and relays information in an accurate, concise manner.
• Effectively provides a smooth patient flow for check-in, check-out, and answering phones.
• Assist with preparing Medical Records.
• Verity’s patient identity, demographics and insurance eligibility.
• Scans documents into Electronic Medical Records.
• Conducts all activities in a confidential, professional, personable manner.
• Completes duties and performs other duties as assigned.
• Obtains all information from the referring physician’s office, if applicable
• Maintains patient privacy per HIPAA regulations.
• Communicates effectively and professionally with patients, visitors, physician’s and staff.
• Uses time efficiently with meticulous attention to detail, accuracy, and completion.
• Demonstrates patience, composure and cooperation with patients, physician’s and staff.
• Adapts to change or unexpected event while remaining positive.

Requirements of the Medical Receptionist

• High School Diploma or GED required, 2 year or 4 year Degree preferred
• Minimum 2 years of customer service, general office or receptionist vocational training experience required.
• Able to read; write legibly; speak in English with professional quality; use computer and software programs necessary to the position; and ability to troubleshoot.
• Work independently with minimal supervision; perform basic math functions; manage multiple assignments effectively.

Full Benefits Offered include

• Health Insurance with Partial Premium covered by employer
• Vision Insurance
• Dental Insurance
• HSA contribution
• 401K Retirement Plan after 1 year of service

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer Service: 2 years (Preferred)
• Healthcare: 2 years (Preferred)

Work Location: In person