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NEMS - Stockton Street
San Francisco, CA | Full Time
$46k-58k (estimate)
10 Months Ago
PACE Receptionist
NEMS - Stockton Street San Francisco, CA
$46k-58k (estimate)
Full Time 10 Months Ago
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NEMS - Stockton Street is Hiring a PACE Receptionist Near San Francisco, CA

The PACE Receptionist provides telephonic and in-person greeting to Participants enrolled in the NEMS Program of All-Inclusive Care for the Elderly (PACE). He/she is the first point of contact with the PACE Center when Participants and visitors call or visit. Duties include clerical, reception, and project-based work.
 
ESSENTIAL JOB FUNCTIONS:
  • Greets Participants and visitors to the PACE Center. Ensures everyone is checked-in and has appropriate identification.
  • Answers the phone, provides general assistance, and transfers calls to the appropriate department/individual. 
  • Retrieves and responds to all voice and TTY messages.
  • Assists with scheduling and tracking appointments for Participants and conducting appointment reminder calls.
  • Receives and distributes incoming mail. Processes inter-office and outgoing mail.
  • Maintains schedules and processes for staff to utilize PACE resources, including meeting rooms, Participant facilities (showers, laundry), and vehicles.
  • Assists with meeting scheduling, minutes, and logistics.
  • Types correspondence, memos, and reports as directed.
  • Maintains inventory of office supplies and replenishes as needed. Assists PACE staff with ordering supplies through purchasing.
  • Assists with running reports to support the daily operations of PACE
  • Serves as a liaison between field workers (e.g., drivers and caregivers) and the center.
  • Performs other job duties as required.
QUALIFICATIONS:
  • High school diploma or equivalent.
  • At least one (1) year administrative experience
  • Current BLS and First Aid required 
  • Must be proficient in the use of computer systems and business software, including Microsoft Office (Outlook, Word, Excel and PowerPoint).
  • Must be detail oriented and have good typing skills.
  • Must have strong customer service skills and professionalism. Prior customer service experience is a plus.
  • Prior experience in a medical or healthcare setting is a plus.
LANGUAGE:
  • Must be able to fluently speak, read and write English.
  • Fluency in Cantonese is required.
  • Fluency in other languages is an asset.
STATUS:
This is an FLSA non-exempt position.
This is not an OSHA high-risk position.
 
Salary: $26.00/Hour
NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).

Job Summary

JOB TYPE

Full Time

SALARY

$46k-58k (estimate)

POST DATE

07/08/2023

EXPIRATION DATE

04/26/2024

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