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The Access Center Specialist communicates with the patients/providers via telephone to ensure accurate, prompt, and courteous scheduling of specialty appointments according to established division guidelines. this position is responsible for obtaining and entering accurate demographic and insurance information for all encounters. The access Center Specialist is required to discuss financial obligations with patient families and collect payments or escalate to Financial Advocates when appropriate.
The Access Specialist is responsible for monitoring registration and insurance related items that fall into patient work queues to ensure timely claim filing. This role works collaboratively with other Nemours departments to ensure all patient access needs are met. The Access Center Specialist is required to provide superior customer service to both internal and external customers, and represent Nemours in a positive, professional manner. They are responsible for demonstrating a commitment to service, organization values, and professionalism.
Job Requirements
Full Time
$37k-45k (estimate)
04/12/2023
06/08/2024
The job skills required for Access Center Specialist I include Customer Service, Scheduling, Leadership, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be an Access Center Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Access Center Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Access Center Specialist I positions, which can be used as a reference in future career path planning. As an Access Center Specialist I, it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Access Center Specialist I. You can explore the career advancement for an Access Center Specialist I below and select your interested title to get hiring information.