You haven't searched anything yet.
The Medical Assistant (MA) is an important liaison between the patient / family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record.
The MA performs and assists with clinical procedures in accordance with divisional / department responsibilities as directed by the provider and per protocol.
The MA is cross trained to perform designated business processes associated with an outpatient visit ensuring that all demographic and financial information is accurate.
The MA acts as a resource and provides cross coverage as needed, as well as serves as a coach and mentor to new medical assistant associates.
Essential Functions : Greets patients and families at the clinical setting according to Nemours Standards of Behavior. Verifies patient identity using two patient identifiers (name and date of birth).
Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.
Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports. Receive, unpack, store, inventory, transport non-controlled substance medications Performs clinical duties to support the outpatient visit to include, but not limited to the following :
This includes plan information, subscriber, and copay data be entered into the patients chart.
Communicate with waiting patients / families to ensure they have status updated on their appointment. Reconcile payment collections accurately at the end of each shift, as per Cash Collections Policy, and completed End of Day (EOD) Reports including DCRF and LDCRS.
Complete assigned work queues daily. Maintain inventory of clerical supplies and ensure the work environment and outpatient waiting room is in an orderly and clean condition to ensure patient safety and security.
Work with families to facilitate use of the Nemours App by providing QR codes and / or instructions for download and assisting in the sign-up process.
Maintain computer and electronic system competency including but not limited to processes for : scheduling, appointment cancellations and order entry for clinical system, use of iGuide, EOD status changes, work queue processing, linking referrals, posting "other" payments, use of scanner device and electronic insurance verifications, and assistance with live phone calls. Requirements :
The building hours are Monday- Thursday 730am-630pm Friday 730am -500pm and every other Saturday 745am-345pm. There is an evening expectation once a week until 630.
and there is a minimum of 2 Saturdays a year.
Last updated : 2024-05-10
Full Time
Energy
$42k-50k (estimate)
05/11/2024
05/13/2024
nemours.org
WILMINGTON, DE
3,000 - 7,500
1936
NGO/NPO/NFP/Organization/Association
J S DEAN JR
$1B - $3B
Energy
Nemours is a child healthcare organization that owns and operates a network of hospitals and health systems for treating childhood disorders.