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Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As a Loss Prevention Investigator, you will be working as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud, reporting to the Assistant Loss Prevention Manager and Senior Retail Performance and Store Operations Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits.
What You'll Do
* Maintain the general safety of customers, employees, and the store
* Assess and assist in emergency situations
* Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
* Conduct external and internal investigations, documenting all loss prevention incidents properly
* Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
* Reduce and control loss of inventory through audits, training, and education
* Support and participate in store operations programs
* Maintain a high level of integrity and confidentiality
What You Bring
* A customer focused mindset
* The ability to make, and be accountable for, decisions in a fast-paced environment
* Strong leadership, organizational skills, as well as effective verbal and written communication skills
* Teach, train, and influence associates at all levels
* Basic computer, time management, and conflict management skills
* Investigative and analytical skills
* Respond appropriately to changes in direction or unexpected situations
* The ability to work a flexible schedule based on business needs
* High school diploma or GED
Our Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
* Medical, Dental, Vision Benefits
* Disability Benefits
* Paid Parental Leave, Paid Family Leave, and Adoption Support
* Paid Time Off
* Retirement Savings Plan (401K) and Life Insurance
* Financial Solutions
* NMG Associates Core Discount of 30%
* Personal and Professional Development Opportunities
For more information, please click "Our Benefits" section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic-self is encouraged.
We're committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We're committed to providing reasonable accommodations during our Talent Attraction process. If you need assistance or would like to request an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
Full Time
$36k-48k (estimate)
04/27/2024
05/10/2024