Neiman Marcus Group is a relationship business that leads with love in everything we do for our customers, associates, brand partners, and communities.

Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.

Your Role

The Loss Prevention Investigator is responsible for minimizing loss of profits at Neiman Marcus Direct, the company’s catalog and online division which includes : Distribution Center, Information Systems, Call Center, and Buying Offices.

This role requires the ability to work flexible hours including days, overnights, weekends, and holidays.

What You'll Do

• Conduct investigations relating to employee dishonesty & unethical activity, credit fraud, workplace violence, accidents, and other incidents.
• Respond to emergency situations such as medical, fire, weather, and security related incidents.
• Interact with law enforcement agencies and emergency service personnel as needed.
• Enforce Loss Prevention Policy & Procedures, Merchandise Protection Standards and Safety.
• Identify associates and other authorized personnel entering the facility using access control system, issuing visitor passes, and maintaining sign-in logs.
• Perform interior & exterior patrols of the facility to prevent and detect security breaches, safety hazards, and ensure security of doors, gates, trailers, etc.

What You Bring

• Maintain a professional demeanor and appearance at all times.
• Strong interpersonal and communication skills with associates, visitors, and vendors.
• Excellent written communication skills and proficiency with standard office applications such as Excel, Word, PowerPoint.
• Strong conflict resolution & de-escalation skills, with the ability to perform well under pressure.
• Ability to operate safety & security equipment, including but not limited to : handheld radios, fire extinguishers, fire protection systems, video surveillance systems, burglar alarm systems, electronic access control systems, flashlights, and physical restraint devices.
• Must be available to work flexible hours including days, overnights, weekends, and holidays.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands to handle or feel and reach with hands and arms.

The employee must occasionally lift and / or move up to 50 pounds.

Duties may require the employee to work outdoors, during inclement weather, and during hours of darkness / low light.

The employee may be required to occasionally stoop, bend or kneel.

Our Inclusive Benefits

We offer an inclusive and comprehensive range of benefits to our valued associates, including :

• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

For more information, please click Our Benefits section on our career site or reference the link here : https : / / www.neimanmarcusgroup.com / benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology.

Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling.

Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities.

We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic-self is encouraged.

We're committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and / or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We're committed to providing reasonable accommodations during our Talent Attraction process. If you need assistance or would like to request an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.

Last updated : 2024-05-14