General Function:

The Medical Referral Specialist provides a full range of moderate data entry, record keeping and clerical support. This position would be a great fit for someone looking to enter the public health field.

Duties and Responsibilities:

• A full range of moderate clerical support such as data entry, record keeping and emailing. 
• Assists and is responsible for managing the Patient Referral Processes as appropriate and/or assigned.
• Projects are of moderate scope and complexity, such as completion of small to medium sized projects.
• Day to day work is performed without general instruction, including new or unusual assignments. Independence and initiative is required.
• Assignments and projects often involve coordinating with other work groups to gather routine information or solve problems.
• Knowledge of applicable organizational infrastructure, policies, and procedures with thorough knowledge of office methods, procedures, and practices.
• Create and maintain standard and electronic files and records according to organizational policy and regulatory requirements.
• Responds timely to all phone, mail and electronic inquiries.

Skills and Qualifications:

• This position requires a high school diploma or equivalent, with at least two years of experience in an office or administrative support position highly preferred.
• Excellent verbal and written communication skills essential. A thorough knowledge of English grammar, punctuation, and spelling is required.
• Intermediate or advanced level proficiency in the use of standard desktop applications, including the ability to produce documents and presentations of all kinds using word processing, spreadsheet, and presentation software tools. Literate in MSOffice products such as Word, Excel, Outlook, and Internet.
• Ability to learn, interpret independently, and apply a variety of complex policies and procedures.
• Prioritizing assignments and dealing with numerous unforeseen interruptions and disruptions in the daily schedule. Works under tight deadlines.

This is a full-time temporary position with a 37.5 hour per week schedule with no benefits. The hourly pay is $15.50 per hour. Monday - Friday, daytime hours, no weekends, evenings or holidays.

We are a drug free workplace and an Equal Opportunity Employer.

Who We Are: Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, and health care for the homeless, women’s health center, senior centers, and a full-service pharmacy with lab services on site. For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.

Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.