Job Title: Housekeeping and Maintenance Worker Tier 2

Reports to: Operations Coordinator and Director of Security & Operations

FLSA Status: Non-Exempt

Summary:

We are seeking a dedicated Housekeeping and Maintenance Worker to join our team at NAICA. The ideal candidate will play a crucial role in maintaining a clean and safe environment for our residents. This position involves a combination of housekeeping, maintenance, and facility support tasks. The Housekeeping and Maintenance Worker will collaborate closely with the operations team to ensure the facility operates smoothly and complies with all relevant regulations.

Responsibilities:

The Housekeeping and Maintenance Worker will be responsible for, but not limited to:

• Training and mentoring new Housekeeping and Maintenance Workers, sharing expertise and best practices in housekeeping and maintenance protocols, resident interactions, and administrative tasks.
• Proactively identify opportunities for process improvements within the maintenance department, proposing and implementing solutions to enhance efficiency and effectiveness.
• Act as a point of contact during emergency situations, such as fire drills or facility evacuations, and coordinate maintenance-related responses.
• Cleaning and maintaining the exterior perimeter, lobby, hallways, walls, and elevators of the facility.
• Ensuring cleanliness in resident bathrooms, recreation rooms, and other communal spaces as needed.
• Conducting repairs and painting as per assigned work orders.
• Managing snow removal and ice salting on exterior grounds during winter.
• Performing regular garbage collection throughout the facility, including staff office spaces.
• Preparing and maintaining the garbage room for weekly trash and recyclables removal.
• Keeping staff closets, slop sinks, and other cleaning-related areas organized and clean.
• Locking and securing rooms and the facility to prevent unauthorized entry.
• Promptly reporting incidents and repair needs.
• Properly using and maintaining facility equipment.
• Maintaining a daily work log of completed tasks.
• Recording the use of all facility supplies.
• Adhering to personal appearance, hygiene, and uniform policies and standards.
• Assisting in compliance with city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions.
• Obtaining and renewing licenses and certifications required for job duties.
• Participating in facility and professional group meetings as scheduled.
• Maintaining open communication with facility and departmental supervisors and coworkers regarding maintenance issues.
• Collaboratively resolving problems within the facility.

Professional & Personal Qualifications:

• At least one (1) year of facility maintenance experience, preferably in a residential facility.
• High School Diploma/GED is required.
• CPR/Basic First Aid certification.
• Basic knowledge of carpentry, electrical work, and plumbing preferred.
• Occupational Safety and Health Administration (OSHA) Certification.
• Ability to operate related equipment, tools, and materials used in the facility.
• Proven ability to work collaboratively with diverse groups.
• Strong organizational skills, attention to detail, and efficiency.
• Willingness to obtain other necessary credentials as required (e.g., FDNY F02 Certificate of Fitness).
• Ability to work a standard schedule with assigned hours.

Physical Demands and Working Environment 

• Flexibility to work outside of standard hours or on weekends if required.
• Physical fitness for frequent bending, lifting, reaching, and extended walking.
• Ability to perform heavy work, including lifting objects weighing up to 100 pounds and frequently carrying objects up to 50 pounds.